Payment Partnerships Manager

Summary

Join Instacart's Strategic Partnerships team as a seasoned Partnerships Manager to shape the payments ecosystem strategy. You will manage relationships with key payment partners (Issuers, Processors, and Networks), negotiate impactful deals, and collaborate with cross-functional teams (Product, Engineering, Marketing, Legal, etc.). This role demands expertise in payments and financial services, strong negotiation skills, and the ability to navigate complex technical discussions. The position offers a flexible remote work environment and highly competitive compensation and benefits, including equity grants. Instacart values strategic thinking, creativity, and data-driven decision-making. The successful candidate will be a leader with vision, building a successful cross-functional team.

Requirements

• 6-8 years of business development or partnerships experience in tech or related industries
• Expertise in payments, financial services, card issuing, and disbursements required
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
• Experience in negotiating non-standard business or corporate development agreements
• Enjoy reading and learning about the intricacies of payments and fintech
• Experience working with product and engineering teams with a proven track record of tackling complex problems

Responsibilities

• Own the end-to-end relationship management with strategic payments partners
• Support negotiation for strategic deals from proposal stage through implementation
• Track quarterly business reviews with partners and ensure the delivery of high impact results
• Provide a strategic business and partnership perspective to the Product and Engineering teams including developing a joint roadmap
• Educate other cross-functional teams on capabilities and initiatives which can help the company achieve its goals and objectives
• Collaborate and support the development of the Payments Partnerships strategy with cross-functional teams including opportunity sizing and resource prioritization to help drive the next level of innovation and growth for Instacart
• Design, evaluate and pursue new, innovative partnership opportunities with various industry players
• Manage payment industry partners, including negotiating and signing new contractual agreements and amendments as needed
• Drive accountability by managing your partner deals through a process that ensures cross-functional alignment and accountability across deal terms. Interface and serve as a point of contact for both internal and external counterparts
• As a payment expert, leading a critical area with third party integrations, you will be expected to be a leader with vision to build a successful cross-functional team that reflects the values of Instacart

Preferred Qualifications

• Experience working on complex analytical solutions
• Experience working with payments and payment service providers
• You love fast-paced environments
• You are curious, and willing to go above and beyond
• You thrive in ambiguity and can chart a course with limited direction

Benefits

• Highly market-competitive compensation and benefits
• Remote work
• New hire equity grant
• Annual refresh grants