Payments Implementation Specialist

Summary

Join Bloomerang as a Payments Implementation Specialist and contribute to a mission-driven culture focused on simplifying processes and providing exceptional customer service. You will work with the Payments Migration Team, assisting with customer and new sales migrations, streamlining processes, and collaborating with internal and external stakeholders. This fully remote position requires intermediate to advanced Excel skills, critical thinking abilities, and experience in customer service. Bloomerang offers a competitive compensation package, including health, vision, and dental insurance, generous PTO, a 401k match, and all necessary equipment. The ideal candidate is tech-savvy, collaborative, customer-focused, and capable of managing projects independently.

Requirements

• Intermediate to Advanced Excel skills
• Ability to think critically and solve complex problems
• Experience in customer service or client-facing roles
• Effective communication skills
• Self-driven mentality and good time management

Responsibilities

• Coordinate project activities, schedules, and resources to ensure timely delivery of milestones and final objectives
• Oversee data transformation processes to ensure accuracy, efficiency, and compliance with project requirements
• Facilitate clear and effective communication between clients and internal teams, ensuring understanding of project goals, timelines, and deliverables, and addressing any concerns or queries promptly
• Serve as a technical resource to support project objectives

Benefits

• You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere
• You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave
• You’ll receive a 401k match to help invest in your future
• Everything you need to be successful, shipped right to your door
• The salary range for this position is: $58,000 - $73,000. You may also be eligible for a discretionary bonus
• This is a permanent, full-time, fully remote position