Payroll Administrator

Summary

Join Lush Cosmetics as a US Payroll Administrator and play a vital role in our growing team. You will be responsible for all aspects of US payroll processing and administration, ensuring accuracy and confidentiality. This position requires 3-5 years of US payroll experience, proficiency in payroll systems (ADP WFN preferred), and strong analytical skills. The ideal candidate will possess a keen eye for detail and excellent communication skills. While located in Vancouver or Toronto is preferred, remote work across Canada is possible. Lush offers a unique and inclusive company culture with employee ownership.

Requirements

• 3-5 years' of recent payroll US experience or an equivalent combination of education and related experience
• Experience and good working knowledge of payroll systems (ADP WFN preferred), internal controls and management
• Experience in processing of hourly timesheets, salaries, bonuses and other forms of compensation
• Ability to prepare ad hoc reports using MS Excel (intermediate level preferred)
• Intermediate proficiency in MS Excel and MS Word
• Must be able to handle confidential information in an ethical and professional manner
• Sound analytical thinking, planning, prioritization and execution skills
• Effective attention to detail and a high degree of accuracy
• Ability to respond appropriately in pressure situations with a calm and steady demeanour
• Ability to effectively communicate both verbally and in writing
• Strong customer service focus, work ethic and positive team attitude
• Knowledge of legal and regulatory compliance and procedures including labour laws and employment standards in all jurisdictions in which Lush operates

Responsibilities

• Maintain payroll information by collecting, calculating and entering data into payroll system (ADP WFN) as well as retrieving data when necessary
• Process new hires and onboarding of new employees and termination; review accuracy and completeness of the information received and investigate/follow up on any anomalies and discrepancies
• Assist in ensuring accurate tracking of vacation and sick balances
• Respond to inquiries and requests in payroll ticketing system
• Assist with monthly, quarterly and year end calculations and reports
• Resolve payroll discrepancies by collecting and analyzing information and interacting with various departments, managers and employees
• Maintain payroll operations by following policies and procedures and reporting needed changes
• Maintain employee confidence and protect payroll operations by keeping information confidential
• Communicate with leaders, employees, colleagues and service providers in a professional manner
• Process ad hoc requests as assigned and support senior team members in tasks as assigned
• Respond and fulfil requests for employment verifications, IRS requests, WCB and wage garnishment requests
• Maintain detailed records and documentation of payroll functions for audit purpose, in accordance with statutory requirements
• Maintains a wide variety of payroll information, files and records in written and electronic formats for the purpose of providing an up-to-date reference and audit trail for compliance
• Research discrepancies of payroll information and/or documentation (e.g. timesheets, leave forms, etc.) for the purpose of ensuring accuracy and adherence to procedures prior to processing

Preferred Qualifications

• PCP designation or actively working towards designation
• Post-Secondary education in Accounting, Business or Finance is preferred or combination of education and work experience
• Role is open to applicants in Canada. Preference will be for candidates located in Vancouver or Toronto

Benefits

• We’re 10% employee-owned - all colleagues play a role in protecting our ethics and our independence, contributing ideas for the future and sharing in the rewards of success when the company is doing well
• Job Type: Regular, Full Time role
• Job Location: Open to remote applicants across Canada, with a strong preference for candidates in Vancouver or Toronto for occasional on-site collaboration