People And Culture Assistant

Summary

Join our client, Australia's largest provider of aesthetic and medical-grade technology, as their People and Culture Assistant! You will directly support the People and Culture team in fostering a high-performing work environment. Responsibilities include recruitment support, employee life cycle management, onboarding and offboarding processes, HRIS system administration, payroll support, and general administrative tasks. This role requires experience in administration, HR initiatives, and project management, along with strong interpersonal and communication skills. The position offers a permanent, work-from-home setup with benefits including HMO, annual leave, and ad-hoc bonuses.

Requirements

• Previous experience in administration support People and Culture (Human Resources) position
• Proven experience in undertaking a variety of HR initiatives and projects
• Project Management experience
• Understanding of Payroll processing requirements
• Experience in building positive working relationships and rapport with personnel across an organisation
• Planning and Organisational Skills
• Project Management Skills
• Strong interpersonal skills coupled with effective communication skills
• Presentation and document formatting
• Perform all tasks with the highest level of confidentiality and discretion
• Ability to work independently, remain self-motivated, and show initiative
• Ability to work within a team environment
• Quality orientation to get the best results
• Ability to look at the total business picture rather than just the issue at hand
• Ability to negotiate, and work through projects to conclusions within specified time frames
• Ability to work to competing deadlines
• Willingness to go above and beyond to support clients, and team members and achieve business goals

Responsibilities

• Assist the Recruitment Officer with phone screens, interviews, reference checks, and updating the Candidate Management System (CMS)
• Facilitate pre-employment checks once an offer is accepted
• Promote the Employee Referral Program (ERP) internally
• Support the People & Culture Manager (MPC) and Recruitment Officer (RO) with employee life cycle activities
• Coordinate various check-ins and surveys throughout the employee's initial months
• Manage the Annual Reflect, Learn & Grow (RLG) Program and the Probationary Review Program (PRP)
• Send survey results to relevant parties and ensure timely completion
• Coordinate with the hiring manager and departments to ensure streamlined onboarding
• Set up new employees in the HRIS system (Employment Hero/HRIS) and manage necessary paperwork
• Organize IT access, mobile numbers, business cards, and other onboarding essentials
• Update the Organization Chart and ensure all onboarding steps are tracked and completed
• Manage the deactivation of IT access and update the asset register during offboarding
• Update relevant systems and inform team members of offboarding actions
• Coordinate with departments to handle offboarding tasks efficiently
• Conduct Quarterly Happiness surveys and report results
• Assist in organizing team events and the Living the Values Awards
• Create and issue presentations for award recipients and coordinate related tasks
• Act as the main point of contact for HRIS queries and provide training
• Oversee onboarding and offboarding tasks within the HRIS
• Maintain accurate records and provide necessary reports and training
• Communicate payroll changes to the third-party payroll provider
• Review pay run reports and ensure all changes are processed
• Monitor pay cycles and assist team members with payroll queries
• Organize monthly sales team incentives and team member gifts within budget
• Document meetings and communications in relevant applications
• Support employee relations and escalate concerns as needed
• Assist with People & Culture administration duties and perform tasks with a positive attitude
• Embody the company’s mission and brand values daily

Preferred Qualifications

• Qualification in Human Resources (desirable)
• A friendly and engaging personality who can build rapport quickly

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Annual leave
• Adhoc Bonus