People Coordinator

Summary

Join Loop's People Team as a People Operations Specialist and contribute to a humane work experience that prioritizes empathy, connection, and well-being. You'll support the People Operations and People Business Partner Teams, ensuring a smooth employee experience and providing exceptional service. Your responsibilities include managing employee information, onboarding and offboarding processes, gathering feedback, and supporting managers with performance challenges. You'll also play a key role in scaling the People function, ensuring systems, processes, and documentation are updated and accurate. This role requires 1-2 years of HR experience, proficiency with Rippling, strong organizational skills, and exceptional communication abilities. Loop offers a competitive salary, comprehensive benefits, and a collaborative work environment.

Requirements

• Around 1-2 years of experience working in an HR role
• At least 1 year utilizing Rippling to implement system enhancements, resolve system-related issues, answer employee questions about the system, create reporting, and own day-to-day upkeep, maintaining a high degree of diligence and ownership
• Your coworkers have described you as more organized and detailed than others - even the smallest of details don’t pass by you
• Can share a few examples of how you’ve created exceptional partnerships with stakeholders you’ve supported across your organization
• You consider yourself a Google Sheets pro and you’re excited about growing your spreadsheet skills and knowledge
• Communication is your superpower - you should impress others with your style, thoroughness, and frequency of communication through email, call, video, chat, you name it!
• Have been accountable for confidential and sensitive information, and handled it with discretion
• You care deeply about the quality of your work and others notice too
• Made your role better than you found it by proactively creating and continuously improving expectations, processes, and documentation
• Proven experience picking up new tools quickly and becoming a self-sufficient power user
• We use Rippling, Notion, Google Sheets, Lattice and CultureAmp, but understand there are many tools in the marketplace
• You are self-motivated! It’s ok if you do not know something right away, but you are committed to finding the answer, leveraging any resource you can

Responsibilities

• Kick off the employee journey by owning the pre-onboarding experience for new team members, helping everyone feel like they belong and are set up for success from the very beginning
• Administer the details of offboarding, helping alumni exit gracefully when their time at Loop has come to an end
• Manage employee information and process employee changes, keeping our information updated, accurate, reportable, and tracked for history
• Serve as the go-to for all employee questions, feedback, and challenges, providing exceptional service and support
• Gather qualitative information from team members through stay or exit interviews, share feedback to improve the Loop experience, and determine ways to scale these processes
• Support managers as they navigate performance challenges
• Assist the Recruiting and Employee Experience teams as needed on day-to-day work, ad-hoc requests, or projects
• Scale the People function, ensuring our systems, processes, and documentation are updated and accurate, and we are working effectively
• Elevate the People team culture at Loop by championing our core values, holding yourself accountable for expected results and behaviors, and making those around you better

Benefits

• Medical, dental, and vision insurance
• Flexible PTO
• Company holidays
• Sick & safe leave
• Parental leave
• 401k
• Monthly wellness benefit
• Home workstation benefit
• Phone/internet benefit
• Equity