People Operations Coordinator

Summary

Join Centerfield as an Onboarding Coordinator and play a pivotal role in ensuring a seamless onboarding experience for new hires. You will manage the end-to-end onboarding process for our high-volume Insurance division, ensuring new hires are prepared and engaged. Responsibilities include orchestrating Day 1 readiness, overseeing background checks and I-9 verifications, maintaining employee profiles in HRIS and ATS, and coordinating pre-boarding tasks. You will also support various People Operations initiatives and contribute to process improvement. This is a 4-month contract role with EST business hours. Candidates in Eastern Time Zone states are preferred, but other locations are considered if hours can be accommodated.

Requirements

• 1-3 years of proven experience providing support to People Ops teams
• Proven experience supporting remote populations
• Proficiency in Google Workspace
• Proficiency in Microsoft Offices Packages (Outlook, Excel, Word, PowerPoint)
• Proficiency in using HR software (UKG)
• Exceptional organizational skills with a keen attention to detail and accuracy
• Ability to manage multiple tasks efficiently in a fast-paced environment
• Excellent communication and interpersonal skills with a strong knack for building and maintaining positive relationships with both external candidates and internal stakeholders
• Experience onboarding and supporting 1099 employees
• Knowledge of labor relations and laws

Responsibilities

• Own the onboarding process for remote new hires across our high-volume Insurance division
• Orchestrate Day 1 readiness, ensuring new hires have the tools, resources, and support to succeed, including delivering onboarding materials (employee handbooks, benefits info, IT equipment)
• Oversee background check processing, I-9 verifications, and ensure compliance with company policies and legal requirements
• Create and maintain employee profiles in our HRIS (UKG) and High-Volume ATS (Fountain)
• Coordinate pre-boarding tasks to ensure new hires are fully prepared for Day 1, including verifying necessary documentation (e.g., licensing, certifications)
• Support the onboarding and integration of individuals, ensuring they receive the appropriate training, resources, and compliance documentation
• Foster positive relationships with new hires and provide guidance throughout the onboarding process, ensuring a smooth transition into the company
• Assist as needed with offboarding logistics, ensuring all exit procedures are followed and facilitating exit surveys
• Support various ad hoc People Operations projects and requests, such as, processing Verification of Employment and Unemployment Claims
• Contribute to process improvement initiatives, compliance updates, and employee engagement programs by collaborating with the broader People Ops team
• Various other ad hoc projects as determined by the business

Preferred Qualifications

• Insurance industry experience
• Proficiency in using applicant tracking systems (Fountain ATS)