People Operations Generalist

Summary

Join Unbounce's People Operations team as a Generalist and contribute to a positive employee experience. You will build relationships with leaders, support team initiatives (performance management, compensation reviews), and deliver exceptional service to employees. Responsibilities include managing onboarding/offboarding, handling HRIS, ensuring compliance, and supporting employee programs. The ideal candidate has 2+ years of experience in a fast-paced environment, HR system experience, and a keen eye for detail. Unbounce offers a competitive salary, flexible time off, remote work options, comprehensive health and wellness benefits, and professional development opportunities.

Requirements

• 2+ years of people & culture experience, ideally within fast paced and high growth environment
• Experience working within HR systems
• A keen eye for detail, have a problem solving mindset and have a genuine curiosity for leveraging people data/analytics for business insights
• A high sense of urgency and a desire to provide world class customer service to Unbouncers
• A growth mindset and adopt a fail fast, learn fast mentality
• A bias for action and take steps to address challenges and pursue opportunities

Responsibilities

• Build and develop strong relationships & trust with all leaders in your business portfolio, with a strong business acumen and understanding of their teams
• Supporting the team with various initiatives such as position changes, salary increases, performance management, compensation reviews, etc
• Deliver exceptional service to our employees and managers by promptly addressing inquiries regarding our policies, benefits, and various employee programs. This includes owning the onboarding program, managing the offboarding process, responding to employee inquiries etc
• Handling administrative tasks related to P&C programs such as managing employee files, maintaining our HRIS (BambooHR), managing employee benefits, employee leaves (STD, LTD, mat & pat leave), salary surveys etc. Ensure our systems and processes are maintained while also creating and updating People Operations internal & external documentation
• Ensuring compliance with HR policies, procedures, health & safety and applicable laws and regulations
• Collaborate & support the People team through developing, iterating and rolling out employee programs, such as performance enablement, annual compensation review and engagement surveys to enhance the employee experience and allow Unbouncers to do their best work
• Assisting with the preparation of reports and analytics

Preferred Qualifications

• Experience working with US employment law
• Experience working with EORs

Benefits

• Compensation range $54,733 - $70,000
• Flexible Time Off Policy - We encourage a minimum of 4 weeks per year!
• Remote First Team
• Flexible Hours
• Work From Anywhere Program
• Health Insurance
• Employee Assistance Program (EAP)
• Quarterly Company Wide Recharge Days
• End of Year Company Wide Holiday Closure
• Maternity & Parental Leave Program
• $2000 Lifestyle Spending Account (LSA)
• Weekly Yoga & Virtual Workouts
• RRSP, 401(K), WWK Pension Personal Contributions
• Volunteer Day
• Team Building Budget
• Referral Program ($1000)
• Annual Bonus Program
• Anniversary Milestone LSA Top Up
• Birthday Day Off
• Professional Development Budget