People Operations Generalist

Summary

Join Unbounce, a leading landing page and conversion optimization platform, as a People Operations Generalist! This role involves supporting the People Operations team in delivering an outstanding employee experience. You will build relationships with leaders, support team initiatives (performance management, compensation reviews), handle employee inquiries, manage HR systems, ensure compliance, and contribute to employee program development. The ideal candidate possesses 2+ years of experience in a fast-paced environment, strong HR systems knowledge, and a keen eye for detail. Unbounce offers a competitive compensation package, flexible work arrangements, comprehensive health and wellness benefits, and professional development opportunities.

Requirements

• Have 2+ years of people & culture experience, ideally within fast paced and high growth environment
• Be a go getter and excited to roll up your sleeves and contribute to all parts of the People Operations team
• Have experience working within HR systems
• Have a keen eye for detail, have a problem solving mindset and have a genuine curiosity for leveraging people data/analytics for business insights
• Have a high sense of urgency and a desire to provide world class customer service to Unbouncers
• Have a growth mindset and adopt a fail fast, learn fast mentality
• Have a bias for action and take steps to address challenges and pursue opportunities

Responsibilities

• Build and develop strong relationships & trust with all leaders in your business portfolio, with a strong business acumen and understanding of their teams
• Supporting the team with various initiatives such as position changes, salary increases, performance management, compensation reviews, etc
• Deliver exceptional service to our employees and managers by promptly addressing inquiries regarding our policies, benefits, and various employee programs. This includes owning the onboarding program, managing the offboarding process, responding to employee inquiries etc
• Handling administrative tasks related to P&C programs such as managing employee files, maintaining our HRIS (BambooHR), managing employee benefits, employee leaves (STD, LTD, mat & pat leave), salary surveys etc. Ensure our systems and processes are maintained while also creating and updating People Operations internal & external documentation
• Ensuring compliance with HR policies, procedures, health & safety and applicable laws and regulations
• Collaborate & support the People team through developing, iterating and rolling out employee programs, such as performance enablement, annual compensation review and engagement surveys to enhance the employee experience and allow Unbouncers to do their best work
• Assisting with the preparation of reports and analytics

Preferred Qualifications

• Have experience working with US employment law
• Have experience working with EORs

Benefits

• Compensation range $54,733 - $70,000
• Flexible Time Off Policy - We encourage a minimum of 4 weeks per year!
• Remote First Team
• Flexible Hours
• Work From Anywhere Program
• Health Insurance
• Employee Assistance Program (EAP)
• Quarterly Company Wide Recharge Days
• End of Year Company Wide Holiday Closure
• Maternity & Parental Leave Program
• $2000 Lifestyle Spending Account (LSA)
• Weekly Yoga & Virtual Workouts
• RRSP, 401(K), WWK Pension Personal Contributions
• Volunteer Day
• Team Building Budget
• Referral Program ($1000)
• Annual Bonus Program
• Anniversary Milestone LSA Top Up
• Birthday Day Off
• Professional Development Budget