People Operations Manager

Summary

Join Collective's People team as their People Operations Manager, reporting to the VP, People. Lead and improve daily HR operations, including onboarding, offboarding, and employee lifecycle support. Develop and maintain employee handbooks and policies, ensuring legal compliance. Partner with finance and payroll for accurate data flow. Serve as a trusted point of contact for employee concerns, offering guidance and conducting investigations. Coordinate performance reviews and drive employee engagement. Analyze HR data and present insights with recommendations. Champion process improvements and support people-first initiatives. This is a high-impact, hands-on role for someone who thrives in building efficient, scalable HR processes and managing complex programs.

Requirements

• 6 to 8+ years of progressive HR experience, including at least 2 years in a managerial or senior generalist capacity
• Strong knowledge of employment law, HR best practices, and employee relations
• Proficiency with HRIS platforms (e.g., Rippling)
• Excellent communication, problem-solving, and conflict-resolution skills
• Demonstrated ability to operate effectively both strategically and tactically
• High level of discretion and professionalism in handling sensitive information

Responsibilities

• Lead and continuously improve day-to-day HR operations, including onboarding, off-boarding, HRIS updates, and overall employee lifecycle support
• Develop and maintain employee handbooks, policies, and procedures to ensure legal compliance and cultural alignment
• Partner with finance and payroll to support accurate data flow and timely execution of employment and payroll-related changes (raises, bonuses, leaves, etc.)
• Serve as a trusted point of contact for employee concerns, offering guidance on conflict resolution, performance conversations, and policy interpretation
• Conduct workplace investigations in a timely, fair, and compliant manner
• Ensure alignment with federal, state, and local employment laws (FMLA, ADA, EEOC, etc.)
• Coordinate and facilitate performance review cycles, support managers with goal setting, feedback, and development planning
• Help drive employee engagement through pulse surveys, retention strategies, and wellness or recognition initiatives
• Analyze HR data (turnover, engagement, leave trends) and present insights with thoughtful recommendations
• Champion process improvements within HR and work cross-functionally with teams like IT, Finance, and Legal
• Support or lead people-first initiatives related to wellness, and employee appreciation

Preferred Qualifications

• SHRM-CP / SHRM-SCP or PHR / SPHR certification preferred
• Experience in a scaling company or fast-paced startup environment
• Passion for building inclusive, engaging, and compliant workplaces

Benefits

• Compensation Range: $135,000 to $150,000 annual base salary
• A remote-friendly environment
• A diverse and collaborative team culture
• Stock options package
• 14 company holidays + flexible PTO
• 401K
• Employer paid Health, Vision and Dental Insurance
• 100% coverage for employees
• 75% coverage for dependents
• PC or Mac laptop + $750 Home office stipend
• Generous paid parental leave
• Fertility benefits, up to $8k
• Team events and virtual gatherings
• $600 wellness bonus