People Operations Manager

Summary

Join Garner's growing team as a People Operations Manager, responsible for developing and managing key people programs, including performance reviews, compensation, talent development, employee experience, and diversity, equity, inclusion, and belonging (DEIB). This role requires a data-driven approach, strong project management skills, and a passion for delivering exceptional results. While direct People Ops experience is a plus, a willingness to learn and a commitment to continuous improvement are essential. The position reports to the Director of People Operations and offers a remote or hybrid work option. Garner values a supportive community and courageous communication, aligning with its mission to transform the healthcare economy. The target salary range is $130,000-$180,000, with additional benefits.

Requirements

• 3-6 years of experience in Management/Human Capital Consulting, or a Chief of Staff/Business Operations role
• Bachelor’s degree or equivalent years of experience
• A combination of high ownership mentality, detail orientation, and excellent project management skills that has resulted in a proven track record of delivering complex initiatives
• Analytical mindset and an aptitude for telling stories with data; advanced excel/google sheets abilities
• Experience building and scaling processes in a rapidly evolving, high-bar environment
• Passion for delivering an exceptional customer (employee) experience
• A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success
• A desire to be a part of our mission to improve the U.S. healthcare system

Responsibilities

• Use data to analyze organizational health and areas of improvement for the People function
• Develop, improve and manage the most critical strategic components of the People Function: Performance and Compensation, Talent Development, DEIB, and Employee Experience
• Serve as program manager for learning and development initiatives and culture programming
• Innovate on practices and programs to build a highly connected and engaged hybrid workforce
• Design and manage People Analytics dashboards
• Partner on change management challenges and complex employee matters
• Lead projects and/or provide support in any other area of People Ops (e.g., Operational Workflows, Organizational Development)

Preferred Qualifications

People Operations experience

Benefits

• Remote or hybrid work option (3 days a week in NYC office)
• Equity incentive
• Competitive benefits plans