People Operations Manager

Summary

Join Rinsed, a fast-growing B2B SaaS company revolutionizing the car wash industry, as their People Operations Manager. You will play a crucial role in shaping and scaling our people strategy, working closely with the Head of People. This hands-on position requires managing core people programs, advising managers, and creating a thriving employee environment. You will analyze HR metrics, lead annual programs, and support learning & development initiatives. The ideal candidate possesses extensive HR experience in a startup setting and a passion for building impactful employee programs. Rinsed offers a competitive salary and benefits package, including unlimited PTO and comprehensive health insurance.

Requirements

• 4+ years of HR/People Operations experience, with at least 2 years at Series A-C startups or companies under 500 employees
• Demonstrated success in implementing and managing full-cycle HR programs
• Experience with employee relations, conflict resolution, and manager coaching
• Strong analytical skills with experience using data to drive decision-making
• Proficiency with HRIS systems and HR analytics tools
• Excellence in project management and process improvement

Responsibilities

• Manage and optimize the full employee lifecycle, from onboarding to offboarding
• Serve as a trusted advisor to managers on people-related matters, from coaching and performance management to conflict resolution
• Analyze HR metrics and create data-driven recommendations for leadership
• Lead core annual people programs such as performance review cycles, engagement surveys, and compensation reviews
• Support our learning & development initiatives and manager training programs
• Cultivate our values-based culture and create engagement opportunities through initiatives and events
• Ensure HR compliance, HRIS data accuracy, and maintain essential documentation

Benefits

• Opportunity to build and lead a People Operations team as the company scales
• Significant autonomy to shape and improve our people programs
• Gain exposure to all aspects of HR/People Operations while developing leadership skills through hands-on experience
• Competitive salary and benefits including unlimited PTO, health/dental/vision insurance and more
• An incredible team with a great blend of hustle, productivity, and fun