People Operations Partner

Summary

Join Cohere Health's dynamic People Operations team as an HR Generalist/People Operations Partner! You'll play a key role in managing leaves of absence, partnering with brokers on benefits, and championing wellness programs. This high-growth opportunity allows you to shape employee experiences and enhance leave practices. Ideal candidates possess extensive HR Generalist experience, particularly in leave management, and strong communication skills. You'll work with employees, managers, and third-party administrators to ensure smooth leave processes and compliance. This role requires strong organizational skills and the ability to thrive in a fast-paced, remote-first environment.

Requirements

• 4+ years of experience as an HR Generalist or Coordinator, with increasing responsibility, required
• 2+ years of experience with leave of Absence administration/coordination, required
• Experience working with ADA Accommodations
• Familiarity with ADP Workforce Now or other HRIS systems, required
• Excellent communication and collaboration skills
• Ability to have difficult conversations with employees and managers
• Ability to maintain high level of confidentiality
• Exposure to creating presentations and trainings on leave policies and procedures
• Must be highly organized and motivated; detail-oriented, and capable of meeting deadlines with limited oversight
• Problem solver who has experience working in a fast-paced environment and ability to context switch quickly to meet changing priorities
• As a remote first company, ability to work remotely in an appropriate environment and to have your camera on for most meetings
• Must reside in eastern or central time zone

Responsibilities

• Partner internally and with our brokers on benefits, including annual renewals and Open Enrollment
• Review and approve benefit enrollments and assist employees with questions and guidance on benefit offerings
• Champion our wellness programs and initiatives including communication and internal marketing
• Ensure benefit file feeds are running and partner with resources when there are errors
• Answer questions on benefits and help troubleshoot system issues
• Partner with our 3rd party leave administrator on system set-up and leave eligibility
• Review leave letters and update leave tracking - coordinating with employees and managers
• Communicate with employees requiring a leave of absence and answer questions on appropriate leave options and eligibility requirements
• Advise employees on leave policies and present policy information
• Help create and deliver leave training to our employees and supervisors
• Develop and train managers on relevant LOA related topics to enhance their understanding and adherence of the appropriate policies, processes and laws
• Interpret and stay up-to-date on leave policies and programs across all US States
• Partner with payroll on updating leaves in our HRIS and coordinating employee compensation during their leave
• Work with employees going out on leave to determine state benefits, internal benefits and create calendars for payment
• Work closely with People Business Partners on ADA accommodations and communication to managers
• Partner with the People Operations team to triage the ticketing system for HR questions and ensure employees are being responded to in a timely manner
• Manage HRIS including any changes to structure and keep up-to-date on system updates and new functionality
• Maintain and organize employee files
• Support the team across a wide range of people operations activities

Preferred Qualifications

• Experience working with a non-exempt population, preferred
• Experience with Monday.com for managing workflows is a plus

Benefits

• Health insurance
• 401k
• Bonus