People Operations Specialist

Summary

Join Cleo, a fast-growing fintech unicorn, as their People Operations Specialist. You will manage the entire employee lifecycle, from onboarding to offboarding, and play a key role in improving processes and ensuring smooth operations across the global team. This role involves managing payroll, working with HR systems, and championing compliance. You will collaborate with the People Operations team on various projects, including onboarding improvements, people dashboards, and tooling implementation. The ideal candidate has 2-3+ years of experience in People Operations, experience with payroll and HR tech, and a proven ability to improve processes and automate workflows. Cleo offers a competitive compensation package, flexible work arrangements, and a variety of benefits.

Requirements

• You have 2-3+ years of experience working in People Operations - you’re able to demonstrate the impact you’ve made on People Processes so far
• You’ve had exposure to managing payroll
• You know your HR tech! You’ve been a super user of an HRIS & other People Systems (we use Hibob & Rev People)
• You’ve had some exposure to working across multiple geographies - with exposure to PEO & EOR workings desirable
• You have a keen eye for improving processes and have proven experience automating manual workflows
• You know all about scaling companies - you’ve worked in a high growth, fast paced environment before (tech is desirable)
• You have experience working in a People Team that supports multiple geographies
• You've got a good understanding of shortcuts & formulas in Excel/Google Sheets
• You’re super detail oriented & attention to detail is a top skill
• You’re trustworthy and comfortable managing sensitive issues and data

Responsibilities

• Manage the entire employee lifecycle end-to-end
• Help to manage the way we hire & pay people - building key relationships with our payroll, EOR & PEO providers to support our global people infrastructure
• Support the wider People Operations team to deliver on key projects, collaborating on initiatives including Onboarding, People Dashboards, Tooling Implementation & many more! You'll be a key player in the success of the People Operations deliverables
• Be our HR stack whisperer! Working to ensure our systems are smoothly integrated, fit for purpose & our People Data is clean & up to date
• Be a champion for our People compliance. Managing all employee documentation & supporting our People Partners where needed
• Be keen to scope out steering opportunities for process improvement, helping to ensure our People workflows are set up to facilitate our scaling team’s needs & delivering a consistent employee experience

Preferred Qualifications

As a nice to have, you’ll have experience working with subsidiary businesses in Poland

Benefits

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles . You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ This is a PO3-level role and we can pay between £53,000 - £68,000 p.a., depending on experience
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support
• Flexibility . We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme