ZipRecruiter is hiring a
People Partner Generalist

Summary

Join our team as an Employee Relations and Performance Management Specialist, where you'll play a crucial role in maintaining a positive work environment, improving employee performance, and ensuring compliance with company policies and regulations.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 3-5 years of HR experience, preferably as a Generalist Business Partner

Responsibilities

• Investigates and resolves employee relations issues, ensuring fair and consistent application of company policies
• Guides managers and employees on how to navigate HR policies, procedures, and employee issues
• Develops and updates employee relations policies and procedures, as needed
• Maintains employee relations tracker and reports on trends; recommends solutions for improvements
• Supports the PBPs and managers on Performance Improvement Plans (PIP) by working with the PBPs to decide if a PIP is needed and, if so, helps the manager with the process (e.g. providing guidance on writing, managing timeline, and keeping the PBP informed of the status)
• Tracks performance-related activities (e.g. PIPs, coaching, attendance), analyzes trends across the organization, and recommends solutions to improve the processes to enable managers to be more effective (e.g. training, templates, scripts)
• Partners with the People Team and PBPs on organizational initiatives and communications, as needed (e.g. this role will support the Semi-Annual review process and analyze performance trends across the organization)
• Oversee the offboarding process for departing employees, including processing terminations, completing exit Interviews, processing separation agreements, and sending offboarding emails
• Respond to emails in the People Team Inbox, addressing employee inquiries and concerns with a focus on providing excellent customer service
• In partnership with our People Tech, Compliance, and Compensation (PTTC) Team, help identify HR policies that need updates and revisions per regulatory or business needs and implement the policy across the business
• In partnership with the business and People Team, find ways to streamline processes, boost efficiency, and make sure we're always operating at our best
• As needed, program development and management, e.g. Employee Voice Survey, manager enablement

Benefits

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan