Polish Customer Support Specialist
Speakit
💵 $1k
📍Remote - Greece
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Job highlights
Summary
Join a dynamic & multicultural team in Athens, as the first point of contact for Polish-speaking customers, and let your new journey begin!
Requirements
- Native-level or near-native level in Polish language, along with good English skills
- Tech savvy, curious and problem-solving acumen
- Able to identify technical issues and suggest immediate solutions to clients
- Provide systematic assistance to customers in a communicative manner
- High School Diploma holder
Responsibilities
- Act as the first point of contact for all the Polish-speaking customers
- Identify and assess customers’ needs to achieve satisfaction
- Assist customers to manage/secure their account & passwords
- Resolve customers’ online store post-sales requests
- Deliver high quality support
- Manage large amounts of incoming calls & emails
- Build sustainable relationships and trust with customer accounts
- Handle customer complaints, provide appropriate solutions
Benefits
- Excellent salary (1046€ – 1100€ Gross)
- Performance-based bonus
- First-class ongoing training and development
- Remote opportunities all over Greece
- Career development opportunities
- Relocation package in case you reside outside of Greece
- Multicultural and modern working environment
- Employee relations team to assist you with integrating the Greek lifestyle & culture
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Please let Speakit know you found this job on JobsCollider. Thanks! 🙏