Pre-Sales Solution Engineer

Summary

Join fusionSpan as a Senior Solutions Engineer and help nonprofits leverage the power of Salesforce. Lead discovery conversations to understand client needs, translate aspirations into solution hypotheses, and design Salesforce-first solutions across various clouds. Craft compelling demos and presentations, collaborating with internal teams to ensure alignment. This strategic, customer-facing role blends consulting, sales engineering, and storytelling. You will also lead solution scoping, estimations, and phased roadmaps. Support the handoff to delivery with clear documentation.

Requirements

• Salesforce certifications in Agentforce Specialist, Sales Cloud, Service Cloud, or Marketing Cloud
• Significant experience in a customer-facing role or sales organization
• Excellent business and technical presentation skills, communication ( oral & written ), and relationship building skills, across all levels of management
• Ambitious and self-motivated with a high emotional IQ
• Ability to make decisions guided by policies, procedures and business plan with limited guidance
• Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments
• Bachelor's Degree or equivalent work experience
• Previous experience in pre or post-Sales support

Responsibilities

• Lead thoughtful conversations with nonprofit stakeholders to uncover business challenges, CX pain points, and long-term goals
• Translate client aspirations into solution hypotheses, showing how Salesforce and fusionSpan can unlock greater impact
• Craft Salesforce-first solutions across CRM, Marketing Cloud, Data Cloud, and Experience Cloud, with a lens on customer experience and operational excellence
• Build scalable, future-ready architectures tailored to nonprofit sector needs — from membership to fundraising to program impact
• Create and deliver compelling, customized product demonstrations that speak to mission, metrics, and user experience
• Partner with Account Executives, Solution Architects, and delivery teams to align technical vision with real-world application
• Act as the connective tissue between Sales, Delivery, Product, and Partners (Salesforce, ISVs, and others) to ensure solution accuracy and client alignment
• Represent fusionSpan in pre-sales workshops, discovery sessions, and executive briefings
• Lead solution scoping, level-of-effort estimates, and phased roadmaps that balance ambition with feasibility
• Support handoff to delivery with documentation that ensures clarity, continuity, and client confidence

Benefits

• Health (PPO), dental, and vision plan – 100% covered for employee
• Long/Short-term Disability Insurance – 100% covered for employee
• Life and AD&D Insurance – 100% covered for employee
• 401K with up to 5% matching contribution
• 15 days of paid vacation – increases with tenure
• 10 paid federal holidays
• 12 weeks for parental leave