Presenter Relations Manager

Summary

Join Solution Tree, a highly regarded team dedicated to providing quality and excellence in professional development, and be part of transforming education worldwide. As the Presenter Relations Manager, you will nurture presenter talent, develop relationships with associates, and create plans for their success within our organization.

Requirements

• The ideal candidate is self-motivated and has the ability to handle sensitive information
• Our company desires team members who have a customer service orientation, need little supervision, and are committed to team success
• Candidates must have excellent verbal communication skills, as well as strong organizational and multi-tasking abilities
• Demonstrated poise, tact, and diplomacy are required
• Proficiency in Microsoft Office is essential

Responsibilities

• Assists with the development of a robust and viable pool of associate candidates to keep up with the customer demand and sales projections for the PD Department
• Serves as a point of contact for all prospective associates through the full cycle of onboarding and training
• Assists with the collection of associate portfolios and creates summaries of potential associate information for author and/or Solution Tree review
• Acquires author and presenter availability regularly
• Manages our mentoring process so that there is a clear understanding of our expectations for the off-site process of moving new associates from the mentored stage to the review stage
• Train associates to meet capacity and/or specified needs
• Evaluates associates and provides “growth” support for struggling associates
• Facilitates most author/presenter scope of work calls, with appropriate follow up
• Combines evaluation data from professional development dates, the mentoring process and the associates’ own self-evaluation to drive Solution Tree decision-making processes
• Oversees PD Associate Training events and all tasks associated with their successful implementation
• Oversight of our candidate tracking system and database keeping us current with biographies, photographs, handouts, and evaluations
• Manages the process and design of training materials, including the Associate Orientation Handbook and the Associate Retreat materials
• Demonstrates ability to understand presenter strengths and selling points, and can effectively convey that knowledge to the professional development staff through various avenues, one being conducting department speaker meetings
• Handles level 2 customer service related issues surrounding difficult dates
• Works effectively in a multiple-deadline environment
• Possible travel to trade shows and/or Solution Tree events
• Works with PD Account Managers to find good opportunities for authors and associates
• Travels occasionally to watch authors and associates and assess their performance
• Assists with conveying information promoting the idea that Associates will assist with the sales process of Solution Tree products and services

Benefits

• Employee Discounts
• Paid Vacation and Holidays (including generous personal time to celebrate holidays not listed on the company calendar)
• Employee Assistance Program (EAP)
• 401k Retirement Plan with Employer match
• Health Insurance Plans (medical, dental, vision)
• HSA and Flexible Spending Accounts (ie. childcare and many more)
• Employer-paid Short-Term Disability (STD) and Basic Life Insurance. Optional Long-Term Disability (LTD) and additional coverage for Life and AD&D
• Compliance with FMLA and state-specific leave laws for necessary time off