Pricing Strategy Manager

Summary

Join Twilio as the next Pricing Strategy Manager and play a pivotal role in shaping pricing and packaging strategies for Twilio's product portfolio. This high-impact role is crucial for driving business growth and simplifying the customer purchasing experience. You will develop and implement pricing strategies, collaborate with product teams, analyze data to identify opportunities, and leverage expertise in pricing and packaging. The position requires significant experience in pricing strategy, project management, financial modeling, and excellent communication skills. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• Pricing Expertise: 8+ years of relevant experience in pricing strategy, including at least 3 years in roles with significant responsibility for pricing in telecom, SaaS, or adjacent industries
• Project Management: Proven track record of delivering complex, cross-functional projects that generate measurable business impact
• Financial Modeling: Hands-on experience developing pricing models and evaluating monetization frameworks to support strategic decisions
• Communication Skills: Excellent oral and written communication skills, with the ability to influence peers and senior leadership effectively
• Education: Bachelor’s degree or equivalent experience

Responsibilities

• Shape Strategy: Develop pricing and packaging strategies that optimize business performance, incorporating considerations like price elasticity, product strategy, competitive differentiation, and financial analysis
• Partner with Product: Work closely with Product teams to understand the product strategy and roadmap, providing insights into competitor pricing and packaging to inform requirements
• Analyze Data: Dive into sales, customer, product, competitive, and financial data to uncover opportunities, test hypotheses, and scale successful strategies

Preferred Qualifications

• Industry Expertise: Past experience in a B2B environment
• Global Considerations: Familiarity with regional pricing challenges, including regulatory constraints and market-specific strategies
• Pricing Methodologies: Understanding of pricing survey techniques (e.g., conjoint analysis, Van Westendorp)
• Education: preference for candidates with an MBA

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program