Principal Product Analyst

Summary

Join Viator, a Tripadvisor company, as a Principal Analyst on the Product Analytics team. Lead experimentation and A/B testing, driving product improvements through data analysis and insights. You will be responsible for funnel, feature, and cohort analysis to enhance customer experience. Collaborate with the Product Pod to implement data-driven changes and create reports to track product, customer, and commercial performance. This role requires significant analytical experience, a Bachelor's degree in an analytical field, and advanced skills in SQL, A/B testing, and data visualization tools. Viator offers competitive compensation, flexible work arrangements, and various employee benefits.

Requirements

• Significant Experience in a related analytical role (e.g., Product Analyst, Data Science - Product, CRO, Digital Analytics, or Experimentation Analyst)
• Bachelor's Degree in an analytical field (maths, economics, engineering, statistics, computer science etc)
• Advanced SQL skills
• Proficiency in A/B Testing / Experimentation
• Experience with Tableau/Looker and Excel
• Proactive ability to lead analytics discussions, driving change and shaping approach
• Customer focus with a passion for customer understanding and experience, including Segmentation and Cohort Analysis
• Collaboration experience working with Product, Engineering, Design teams using a Product Approach
• Demonstrated critical thinking skills in analyzing facts, evidence, observations, and arguments to form judgments
• Leadership skills to demonstrate best approaches to analytical problems and lead others by example

Responsibilities

• Lead on Experimentation and AB Testing, running analyses using in-house systems and mentoring others
• Conduct Product Analytics, including Funnel, Feature, and Cohort Analysis to identify opportunities to improve customer experience
• Realize opportunities by working with the Product Pod to provide insights that drive change through A/B Testing or Release
• Create reporting, analytics, and insight views to help the team understand the product, customer, and commercial performance, guiding others to do the same
• Utilize segmentation, cohorts, and customer understanding to analyze various customer groups

Preferred Qualifications

Knowledge of and experience in a Product Analytics or similar role, covering A/B Testing, Conversion Optimisation, Funnel and Feature Analysis

Benefits

• Competitive compensation packages, including base salary, annual bonus, and equity
• Flexible work arrangements with a remote-friendly approach and the option to work on-site
• Flexible schedule and work-life balance
• Donation matching
• Tuition assistance
• Lifestyle benefit (annual benefit for personal use)
• Travel perks and discounts
• Employee assistance program
• Health benefits with great coverage and competitive premiums