Principal Product Manager (AI)

Summary

Join PandaDoc as a Product Manager to lead AI initiatives, defining and executing strategies for AI-driven features. You will collaborate across teams to develop AI products that streamline document processes for businesses. This role demands a strong strategic mindset, customer focus, and technical expertise. Responsibilities include roadmap development, identifying AI integration opportunities, leading AI feature development, conducting user research, and optimizing AI solutions. The ideal candidate possesses 5+ years of product management experience, including 2+ years with AI/ML products in a SaaS environment. PandaDoc offers a competitive salary, work-from-anywhere flexibility, and a focus on professional development.

Requirements

• 5+ years of hands-on product management, including 2+ years working on AI/ML-driven or data-centric products in a SaaS environment
• Proven track record of launching and managing AI/ML-driven features and/or automation solutions
• Good understanding of AI/ML concepts, including natural language processing (NLP), predictive analytics, and related technologies
• Passion for building products that solve real customer problems with a focus on usability and adoption
• Experience collaborating with engineering, UX/UI, and data science teams to drive product initiatives from ideation to launch
• Ability to use data-driven insights to inform decisions and prioritize opportunities effectively
• Exceptional written and verbal communication skills, able to distill complex concepts for diverse audiences

Responsibilities

• Develop and maintain a prioritized roadmap for AI initiatives that aligns with PandaDoc’s mission and strategic goals
• Identify opportunities to integrate AI into core workflows, focusing on customer impact and measurable outcomes
• Lead the end-to-end development of impactful AI features, ensuring scalability and user value
• Collaborate with engineering and data science teams to deliver reliable, cutting-edge AI capabilities
• Conduct user research to identify pain points and validate AI-driven solutions
• Simplify complex workflows by embedding seamless, user-friendly AI capabilities into the product
• Define and monitor KPIs to measure the adoption and impact of AI features
• Use performance data and user feedback to continuously optimize and scale AI solutions
• Champion AI adoption within product teams by mentoring team members and embedding best practices

Preferred Qualifications

• Experience with AI agents, large language models (LLMs), or similar technologies
• Understanding of ML deployment and serving infrastructure
• Familiarity with document automation, workflow efficiency, or contract intelligence solutions

Benefits

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self care days
• A competitive salary