Principal Product Manager (AI)

Summary

Join PandaDoc as a Product Manager to lead our AI initiatives and enhance our platform with cutting-edge AI solutions. You will define and execute the strategy for AI-driven features, collaborating across teams to develop products that streamline document processes for thousands of businesses. This role demands a strong strategic mindset, a customer-first approach, and technical expertise. You will develop and maintain a prioritized roadmap for AI initiatives, identify opportunities to integrate AI into core workflows, and lead the end-to-end development of impactful AI features. You will also conduct user research, simplify complex workflows, define and monitor KPIs, and champion AI adoption within product teams. PandaDoc offers a competitive salary and benefits package, including remote work options and professional development opportunities.

Requirements

• 5+ years of hands-on product management, including 2+ years working on AI/ML-driven or data-centric products in a SaaS environment
• Proven track record of launching and managing AI/ML-driven features and/or automation solutions
• Good understanding of AI/ML concepts, including natural language processing (NLP), predictive analytics, and related technologies
• Passion for building products that solve real customer problems with a focus on usability and adoption
• Experience collaborating with engineering, UX/UI, and data science teams to drive product initiatives from ideation to launch
• Ability to use data-driven insights to inform decisions and prioritize opportunities effectively
• Exceptional written and verbal communication skills, able to distill complex concepts for diverse audiences

Responsibilities

• Develop and maintain a prioritized roadmap for AI initiatives that aligns with PandaDoc’s mission and strategic goals
• Identify opportunities to integrate AI into core workflows, focusing on customer impact and measurable outcomes
• Lead the end-to-end development of impactful AI features, ensuring scalability and user value
• Collaborate with engineering and data science teams to deliver reliable, cutting-edge AI capabilities
• Conduct user research to identify pain points and validate AI-driven solutions
• Simplify complex workflows by embedding seamless, user-friendly AI capabilities into the product
• Define and monitor KPIs to measure the adoption and impact of AI features
• Use performance data and user feedback to continuously optimize and scale AI solutions
• Champion AI adoption within product teams by mentoring team members and embedding best practices

Preferred Qualifications

• Experience with AI agents, large language models (LLMs), or similar technologies
• Understanding of ML deployment and serving infrastructure
• Familiarity with document automation, workflow efficiency, or contract intelligence solutions

Benefits

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self care days
• A competitive salary