Principal Product Manager

Summary

Join Gusto as a Product Manager and lead product discovery to deeply understand customer problems and test risky assumptions. Create a long-term vision and strategy for Gusto Pro, aiming to make it the best platform for mid-size accounting firms. Collaborate with Engineering, Design, Data Science, Sales, and Product Marketing teams. Explore and apply emerging technologies like generative AI to innovate solutions. Rapidly execute and iterate, focusing on user delight and impact. Define, measure, and improve key product and business metrics. This role offers high autonomy and ownership, impacting small and medium-sized businesses.

Requirements

• 8+ years of hands-on Product Management experience
• Proven track record of building products customers love in rapidly scaling companies
• Natural curiosity, grit, customer obsession, and attention to detail
• Strong product discovery and analytics skills
• The ability to tell a compelling story that drives alignment and inspires action
• A passion for helping small and medium size businesses

Responsibilities

• Lead product discovery to uncover/deeply understand customer problems and test risky assumptions
• Create a long-term vision and strategy that defines the big problems we can solve well with durable competitive advantage
• Drive Gusto Pro to become the single best platform for mid-size accounting firms to run & scale their payroll, compliance & advisory services, enabling them to achieve sustainable growth and maximize profit margins
• Partner closely with Engineering, Design and Data Science on all stages of the product development process, and to create an environment of customer obsession, drive contribution & excitement on the vision and roadmap
• Also closely partnering with Sales, Product Marketing and other cross-functional teams to take products to market successfully and create effective feedback loops
• Explore and apply emerging technologies such as generative AI to innovate on the best ways to solve customer problems
• Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs
• Define, measure, and improve key product and business metrics

Preferred Qualifications

Experience building AI-driven features

Benefits

• Health insurance
• 401(k)s
• Our cash compensation amount for this role is $181,000/yr to $223,000/yr in Denver & most major metro locations, and $212,000/yr to $262,000/yr for San Francisco, Seattle & New York
• We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada