Product Analyst

Summary

Join MoCaFi, a fintech company focused on financial inclusion, as a Product Analyst for a 12-month contract. Support the Senior Product Manager in managing the Federal payments program, focusing on the mobile app and website. Responsibilities include documentation, tracking, coordination, and tactical product activities. The role requires experience in consumer DDA banking products and Agile methodology. This position is fully remote and offers a flexible time off policy. MoCaFi is committed to building a diverse and inclusive workplace.

Requirements

• Bachelor’s degree in Business/any related field, or at least four years of relevant professional experience in a product support, product analyst, or similar business analytical role
• 2+ years of experience working as an analyst in support of consumer DDA banking products, debit cards, prepaid cards, and or ACH products
• 2+ years using Agile methodology and strong familiarity with Agile-based development management software
• Intermediate knowledge of Google Suite, Figma/Visio, Microsoft Office, Jira, and Confluence
• Demonstrated ability to manage and execute multiple tasks in parallel with a high degree of organization and attention to detail
• Excellent communication (written, verbal, and presentation) and interpersonal skills

Responsibilities

• Support Senior Product Manager in generating use cases as well as identifying potential edge cases, ensuring comprehensive product requirements gathering and documentation
• Create and groom Jira tickets and assist with managing the product backlog
• Participate in weekly grooming calls
• Work with vendors and partners to review technical and operational specifications for their product offerings and ensure they can support the user requirements
• Participate in the Product Collateral Management process and ensure that legal and compliance review and approve materials
• Support the creation, maintenance, and organization of product documentation, including product specifications, user flows, and process workflows
• Assist in defining product requirements while collaborating with the engineering and design teams
• Assist with developing & performing UAT testing for releases

Benefits

• An empowering workplace that values initiative and critical thinking
• Work on achieving our financial inclusion mission
• A supportive and inclusive culture: recognizes contributions and celebrates wins
• A welcoming environment that appreciates your bringing your entire self to work
• Time to rest and recharge -- flexible time off policy as long as you can get your job done and make arrangements with your manager to cover you if needed