Remote Product Analyst

Summary

Softrams is seeking a Product Analyst with 8+ years of experience to work remotely on a full-time basis. The role involves gathering, understanding, and documenting requirements for mission-critical health IT solutions. The candidate must be able to obtain a U.S. Federal Position of Trust clearance and have lived in the United States for 3 of the last 5 years.

Requirements

• Bachelor's degree is required
• Must be able to obtain a public trust clearance
• 8+ years of experience as a product owner, business analyst, product analyst, leading requirements capture, management and analysis activities along all phases of the agile software development and developing business process models
• Expertise with Microsoft Office applications (Word, Excel, Power Point, SharePoint, etc.)
• Must have intermediate to advanced skills with Microsoft Project/Smartsheet
• Experience with manual testing of software products
• Knowledge of flow charts and UML using Visio, Lucidchart or similar tools will be plus
• Excellent oral and written communication skills
• Expertise with Agile tools like JIRA, Confluence, Slack, Trello, etc
• Knowledge of Healthcare, Medicare & Medicaid systems & data
• 5+ years of experience in healthcare domain is required

Responsibilities

• Work with customers, users, and other contractors to gather, understand, and document business, functional, technical & non-technical requirements
• Conduct Joint Application Design (JAD) sessions, work group calls and engage customers to provide requirements and feedback
• Conduct user research and usability testing
• Develop and sustain Requirements Tractability Matrix (RTM)
• Develop Change Requests per established policies and procedures
• Develop user stories and requirement documents as per project standards and guidance
• Follow agile methodology (Scrum/Kanban) and deliver requirements/specifications for Sprint teams
• Provide clear qualitative and quantitative information to teams and stakeholders
• Working with development and testing team to implement requirements as per functional specifications
• Support change control processes established to monitor and control project scope

Preferred Qualifications

Creative, visionary, critical thinking, and problem-solving skills

Benefits

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance
• 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available
• Retirement 401(k) plan with employer matching. Immediate vesting
• Vacation and sick leave
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards
• Company-sponsored role-training and certifications
• Monthly DoordashDashPass subscription
• Group discounts via LifeMart ADP