Product Director

Summary

Join Machinify, a leading provider of AI-powered healthcare software, as their visionary Product Director for AI-Powered Healthcare Payments. In this role, you will define product requirements, deeply understand customer needs, analyze data to drive business value, and work hands-on with AI and technology. You will collaborate across multiple teams, manage stakeholders, execute the product roadmap, and maintain a client service mindset. Success requires product leadership experience, technical fluency, data science knowledge, and a passion for AI transformation in healthcare. This position offers the unique opportunity to shape the future of healthcare operations by building innovative solutions.

Requirements

• Deep experience as a Product Director or Senior Product Manager in a high-tech organization, with a strong track record of facilitating the delivery of enterprise-level roadmaps
• Extensive background in software product delivery, either as a product manager or a software engineer. Ability to understand engineering concepts and communicate effectively with technical teams
• Working knowledge of data Science and Machine Learning techniques to be credible and able to work with data scientists and practitioners on
• Experience in consulting or client service environments, with demonstrated ability to build positive relationships based on trust and value delibvered
• You take the initiative and own projects from start to finish, driving outcomes and continuous improvement
• Ability to build positive relationships across diverse teams and with customers and manage multiple stakeholders
• Strong communicator with excellent process and decision-making skills; able to facilitate alignment and inspire cross-functional teams
• A critical thinker who can be strategic without losing attention to detail

Responsibilities

• Lead the definition of product requirements for Machinify’s Payments solutions, ensuring they align with both customer needs and the capabilities of our AI platform
• Gather and analyze customer needs, policies, and processes. Translate these insights into clear, actionable requirements for Data Science and Engineering teams
• Utilize Data Science and understand the drivers of business value for our customers. Challenge the status quo and propose new, AI-driven processes to deliver that value
• Develop a deep understanding of the Machinify platform and products, and estimate the technical complexity of implementation. Apply hands-on experience with generative AI or intelligent agents to prototype and validate new approaches to automation
• Build strong partnerships and facilitate collaboration across Product, Engineering, Data Science, and Design teams. Lead refinement discussions to drive out needed functional requirement details
• Drive cross-functional alignment among stakeholders, ensuring everyone is working towards shared goals and that feedback loops are fast and effective
• Ensure the execution of our product roadmap, setting key delivery milestones and overseeing the seamless delivery of product requirements
• Bring experience from consulting or client service environments, with the ability to build trust, understand client needs, and deliver measurable value in partnership with customers
• Bring a high level of curiosity and the ability to ask probing questions, always seeking to learn and improve

Preferred Qualifications

• Direct, practical experience using generative AI or AI agents to transform or automate business processes is a plus
• A curiosity and transforming driven by AI. Knowledge of healthcare payments, reducing administrative waste, and improving outcomes through cutting-edge technology a plus