Product Growth Manager

Summary

Join Xometry's Product & Technology team as an experienced Product Growth Manager to lead initiatives optimizing the customer journey, boosting conversions, and enhancing user experience on our customer websites (get.xometry.eu, get.xometry.uk, and others). You will identify, test, and execute targeted improvements, focusing on small changes with significant impact. Working with design, marketing, product, and development teams, you'll use data-driven insights to design, execute, and analyze experiments. This role requires strong analytical and communication skills, experience with A/B testing, and a deep understanding of UX/UI principles. The position offers a full-time remote work opportunity with a long-term contract, negotiable salary, RSU, and annual bonuses. Xometry provides a supportive and friendly work environment with development opportunities and well-being activities.

Requirements

• 3+ years of experience in product management, dedicated experience in growth in a tech-driven environment, with a focus on customer experience and conversion optimization (ideally, in e-commerce or transactional marketplaces)
• Strong ability to interpret data, build hypotheses, and make data-informed decisions. Experience with A/B testing and familiarity with tools such as Google Analytics, Amplitude, or similar
• Comfort with website development concepts; experience working closely with developers to define, test, and implement changes
• A solid understanding of UX principles and an eye for design improvements that optimize the user experience
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams. Readiness to work in a startup environment with continuously evolving goals
• Empathy for the end user, with a relentless drive to improve the customer journey and increase satisfaction
• Ability to embrace and drive a culture of experimentation, learning, and continuous improvement
• English : you should be able to hold a confident verbal and written communication
• Russian : most tech team is Russian native speakers, so this language is essential too

Responsibilities

• Map the customer journey from initial visit to order placement, identifying drop-off points and testing solutions to reduce friction
• Use quantitative and qualitative data to understand user behavior and identify opportunities for UX/UI improvements. Analyze data, user feedback and session recordings to pinpoint friction points, conduct customer interviews
• Design, implement, and analyze A/B tests to evaluate the impact of UX/UI adjustments on key metrics, such as conversion rates, engagement, and order frequency
• Collaborate with design and development to propose and implement small, impactful changes to improve user experience and increase conversion rates. Collaborate and exchange insights with our US colleagues who develop their similar product for the US market
• Embrace a rapid experimentation mindset, iterating quickly on small improvements and learning from each adjustment to continuously drive better results
• In collaboration with the marketing team, develop and refine a roadmap for growth experiments, prioritizing those with the potential for the highest impact on conversion and engagement

Benefits

• Home Office full-time / a long-term contract as Individual Entrepreneur
• CET time zone or nearby time zones
• Relocation / Salary / RSU / Annual bonuses are negotiable with each candidate
• Team spirit and friendly atmosphere: we work in an open, friendly and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone
• Development opportunities: we are a fast growing company, each new task is an interesting challenge for the team
• Ongoing free of charge well-being activities for our people, charity projects worldwide
• Flexibility: speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions and remain effective in the face of uncertainty
• Well structured onboarding plan for new employees combining all in one process, technology, and systems components