Product Manager

Summary

Join Sinch, a leading provider of customer communication solutions, as a Product Manager specializing in social and chat channels. You will own the product lifecycle and roadmap for messaging services, manage delivery plans, and coordinate with various stakeholders. This role requires a strong understanding of media asset realization on mobile devices and a background in SaaS, messaging, or solution development. You will be responsible for delivering global customer services on time and launching new messaging services. The position offers the flexibility of a hybrid work model in Sweden or fully remote work in the UK.

Requirements

• Good understanding of media asset realization on mobile devices and applications
• Background in SaaS, Messaging, or Solution Development
• Strong influencing and communication skills across all levels of seniority
• Analytical mindset with a structured and detailed approach
• Driven team player and quick learner with passion for providing high service quality
• Confident in owning your work and making informed decisions to make things happen
• Bachelor’s Degree

Responsibilities

• Be the voice of the customers, represent their needs clearly
• Own the product lifecycle and roadmap for messaging services
• Manage the delivery plans, risks, and stakeholders
• Deliver clear, easy to understand documentation and plans
• Coordinate between silo product managers and the broad Sinch application portfolio to deliver complete customer solutions
• Accountable to deliver global customer services on time
• Launch exciting new messaging services to some of the world’s largest enterprises
• Coordinate global virtual teams alongside our customers’ own teams
• Communicate effectively internally on status updates and own any challenges or issues that arise
• Lead with confidence and influence both internal and external stakeholders

Preferred Qualifications

Previous experience in mobile marketing is a plus