Product Manager

Summary

Join Thimble, a leading insurtech platform, as a Product Manager to execute on an exciting roadmap focused on delivering best-in-class experiences. This role involves managing platform improvements, leading the retention product strategy, and owning both the day-to-day execution of product deliverables and strategic roadmap planning. You will negotiate and manage competing priorities across various teams. Success is measured by your ability to deliver business impact. The ideal candidate is a resourceful self-starter with excellent project management skills, capable of breaking down product launches into manageable components. This is a fully remote position with a comprehensive benefits package.

Requirements

• 1+ years of P&C commercial insurance product management experience, working closely with insurance, legal, compliance and engineering stakeholders
• Experience managing a platform, internal tools and/or customer retention
• Comfort and resourcefulness with data – you’re able to assess which data points you need to assess the health and quality of your product, and how to go about getting the data you don’t have
• Deep empathy for customers – you are the voice of the customer and need to relentlessly push for what is best for them, not just for the business
• Working knowledge of building consumer products and backend tools in both native app and web environments
• Obsessively detail-oriented, but able to step away from the details to focus on the big picture
• The ability to negotiate requirements and project milestones with peers and management in a confident and compelling manner
• Proven experience shipping features or whole products that had a material, positive impact on a business

Responsibilities

• Own the platform and renewal experience strategy, roadmap, objectives, metrics and outcomes
• Help manage existing insurance partnerships
• QA features and product launches to ensure quality across all platforms (iOS, Android, Web, Mobile Web)
• Own the feedback loop between customers, partners and engineering
• Leverage data to continuously improve existing features and functionality
• Deliver impact – meet OKRs and other business objectives
• Deliver written documents – strategy docs, roadmaps, PRDs, tickets, business impact assessments, etc
• Deliver verbal presentations – to the executive team, at company All Hands meetings, to stakeholders, to partners
• Deliver initiatives – large and small from your roadmap
• Get to know the rest of the team including your squad and stakeholders
• Learn how Thimble’s product works
• Learn how your area of Thimble’s product works
• Learn the current strategy, roadmap, objectives and metrics for your product area
• Get up to speed and ensure delivery of in-flight initiatives
• Meet existing partners and get up to speed with those partnerships
• Lead team meetings
• Propose changes to strategy, roadmap, objectives and metrics for your product area
• Identify and initiate contact with new partners
• Fully own the strategy, roadmap, objectives, metrics and outcomes for your product area

Preferred Qualifications

• Startup experience strongly preferred; entrepreneurial spirit is a must
• Thick skin – you’re comfortable taking criticism and you’re not afraid to double down on your arguments when the data supports them

Benefits

• Fully remote company
• Thimble Fridays! (out of office at 12:00pm local time)
• Comprehensive health, vision, and dental coverage
• 401(k) auto enrollment and matching (100% of the first 3% and 50% of the next 3%)
• PTO: 20 days vacation + 8 floating days + 10 company-wide holidays + 1 VTO (Volunteer Time Off) + unlimited sick time
• Parental Leave: 100% paid 12 weeks + 2 weeks gradual return
• Computer choice of Mac or PC
• Work from home setup reimbursement
• Monthly co-working space and/or child care reimbursement
• Monthly ClassPass credit
• Quarterly wellness reimbursement
• Other health & wellness perks including: One Medical, Teladoc, Talkspace, Kindbody, and Health Advocate
• Virtual events, happy hours, trivia, and fun!