Product Manager, Billing

Summary

Join Alma, a company simplifying access to affordable mental health care, as a Product Manager for the Billing team. Lead the strategy and execution of tech-enabled solutions to improve payment processing for clients and providers. Guide cross-functional teams to identify opportunities, develop roadmaps, and deliver product innovations in payments, invoicing, and billing. Collaborate with stakeholders, define product priorities, manage projects, and analyze product performance. Make data-informed decisions, apply an experimentation mindset, and ensure alignment across teams. Contribute to a culture of inclusion and collaboration while feeling deeply connected to Alma's mission.

Requirements

• You have 2-4 years of product management experience, with a strong desire to own and drive product strategy, roadmap development, and execution
• You bring direct experience in payments, billing, and invoicing
• You are a clear, compelling communicator who builds strong, collaborative relationships across cross-functional teams and diverse stakeholders
• You are comfortable operating in agile environments, using an iterative approach to solve complex problems
• You balance data-driven decision making with strong product intuition, and have a track record of delivering measurable outcomes
• You value and contribute to a culture of inclusion, empathy, and collaboration
• You feel deeply connected to Alma’s mission—to simplify access to care and improve the therapy experience for providers and their clients

Responsibilities

• Collaborate with internal stakeholders to identify opportunities for technology-enabled innovations that improve operational efficiency and internal tooling
• Translate company objectives into clear product priorities and roadmaps, adapting to evolving business needs and delivering measurable impact
• Manage and execute complex projects with clear cross-functional communication, ensuring alignment and minimizing operational risk
• Partner closely with engineers, designers, and analysts to deliver high-quality products that meet business and user needs
• Define, track, and analyze product performance using financial, operational, and customer experience metrics
• Communicate product vision, progress, and outcomes in both team ceremonies and company-wide forums
• Make data-informed decisions by balancing qualitative insights with quantitative metrics, reducing scope when appropriate, and navigating trade-offs between features, technical debt, and performance
• Apply an experimentation mindset—identify unmet needs, test hypotheses quickly, and use results to refine product direction with clear success metrics
• Ensure alignment and collaboration across design, engineering, and go-to-market teams to deliver high-impact outcomes

Benefits

• We’re a remote-first company
• Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
• 401K plan (ADP)
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend
• Financial wellness benefits through Northstar
• Pet discount program through United Pet Care
• Financial perks and rewards through BenefitHub
• EAP access through Aetna
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans
• 12 paid holidays and 1 Alma Give Back Day
• Flexible PTO