Product Manager, Care Navigation

Summary

Join Kyruus Health as a Product Manager and contribute to our mission of connecting people with the right care. You will work closely with engineering, design, sales, marketing, and delivery teams to develop and launch new product features. Responsibilities include defining product strategy, leading brainstorming sessions, managing multiple projects, and collaborating with stakeholders. Success in this role requires a proven track record of delivering results, strong leadership skills, and the ability to thrive in a fast-paced environment. Kyruus offers a structured onboarding process, opportunities for career growth, and a supportive culture. Compensation includes a competitive salary, annual bonus program, equity, and a comprehensive benefits package.

Requirements

• Have compelling stories of success and delivering results in your past roles across multiple complex projects from inception to launch
• Have the ability to lead by influence and work cross-functionally to achieve goals
• Have the ability to manage multiple projects simultaneously
• Have the ability to thrive under pressure in a fast-paced environment
• Have the ability to ruthlessly prioritize and focus
• Have the ability to think through complex problems, and break them down into milestones and small iterative solutions that your team can deliver in an agile way
• Have the ability to share a narrative and get buy-in for why key investments will bring value back to the business and are associated with strategic, positive ROI
• Have empathy for others - our internal stakeholders, customers, medical providers, and patients
• Have a high level of organization, with the ability to communicate clearly and concisely with both customers and team members
• Have the ability to manage work independently, while also working cross-functionally to accomplish greater goals as a team
• Be authorized to work in the United States, have a valid driver's license, and pass a background check

Responsibilities

• Work very closely with multiple engineering teams and design counterparts, both onshore and offshore, to ideate, solution, define, and execute on new product features that solve real customer needs
• Work with our Sales, Marketing, and Delivery teams to engage with customers on their strategic objectives and pain points to test and refine solution ideas
• Define the “why” and the “what” of product decisions, ultimately contributing to the overall Health Systems Search and Schedule product roadmap each quarter. You’ll then work with the Agile team to define the “how” of the product
• Lead effective brainstorming sessions with key stakeholders on our products. You’ll translate ideas into Epics and break them down into Stories
• Direct the development of go-to-market content for new product features that can be tailored to multiple different audiences
• Partner with Analytics to define and analyze metrics to inform investment decisions, assess the success of experiments, and measure the overall value being delivered
• Your typical day will include defining and writing epics and stories for product initiative gathering user and customer feedback, collaborating with stakeholders, and working with Sales, Customer Success, and Marketing to communicate and measure the impact for your product areas. You’ll work with your Agile team and your manager to quarterback customer discovery, validation, and creation efforts
• Assess key business partnerships and contribute to build v. partner v. buy decisions
• Write acceptance criteria and refine requirements based on the Epics. You’ll contribute to release notes and presentations on your product areas
• Support Sales and existing customer conversations, and be comfortable steering conversations with particularly large and influential VIP customers within our book business. You’ll assist Delivery with conducting training on new products and gathering feedback
• Report to the Head of Care Access User Interfaces in the Care Access Applications Product team

Benefits

• Annual bonus program
• Equity
• Medical, dental, and vision benefits
• Unlimited paid time off (PTO)
• Generous paid parental leave
• A home office stipend
• 401(k) program with company match
• A wellness and lifestyle program