Product Operations

Summary

Join The Browser Company and help build the foundation for Dia, our browser-native AI assistant, as a Product Operations team member. You will be responsible for creating high-quality datasets for model evaluation and training. This role requires strong data organization and cleaning skills, experience with structured data formats, and familiarity with technical tools. You will collaborate with engineers, product owners, and research teams to understand user needs and translate them into effective training data. The ideal candidate possesses strong project management skills and a passion for AI and language models. The Browser Company offers a competitive salary and benefits package, including comprehensive health insurance, 401k, flexible vacation, remote work options, paid parental leave, and a home office stipend.

Requirements

• You have 3+ years of experience working with structured data formats like CSV, JSON, YAML, and Markdown
• You're skilled at organizing and cleaning large datasets, from spreadsheets to user feedback
• You're comfortable with technical tools like GitHub and can navigate engineering-adjacent systems
• You understand how users think about product capabilities and can distinguish between current features and future potential
• You're creative in approaching dataset creation and can generate diverse, high-quality examples
• You have strong project management skills, think systematically, and are meticulous about details
• You're excited about AI, language models, and how it can help people work better

Responsibilities

• Build high-quality datasets for model evaluation and training, from targeted eval sets to large-scale training data
• Partner with engineers to ensure datasets are comprehensive, properly formatted, and easy to use
• Work with product owners to understand product goals and translate them into effective training data
• Collaborate with User Research and Membership teams to understand user needs deeply
• Use support tickets and user feedback to inform and inspire dataset creation
• Establish and maintain quality standards for our datasets
• Navigate technical tools to manage and update training data

Preferred Qualifications

• Sqlite, Python, Braintrust, or Xcode experience
• Light prompt engineering experience with ChatGPT or Claude
• It’s a plus if you’ve worked with user feedback systems like Front or Intercom, product analytics systems like Mixpanel or Segment, or engineering telemetry systems like Datadog or Sentry

Benefits

• Flexible compensation model with options for salary-optimized, equity-optimized, and balanced offers
• Annual salary range for this role is $120,000- $160,000 USD
• Comprehensive benefits package with employee medical, dental, and vision - we cover 100% of premiums for employees, and up to 95% for dependents
• 401k plan
• Flexible vacation policy - on average, our team members take between 15-20 vacation days plus federal holidays (holidays vary by location)
• Remote-friendly working environment - our core working hours are 11 AM-2 PM Eastern Time, Monday-Friday
• 12 weeks of paid parental leave
• $1,500 USD home office stipend
• Employees based in the US also receive additional services like free annual memberships to One Medical (where available), Talkspace, Teladoc, and HealthAdvocate