Product Operations Manager

Summary

Join Multi Media, LLC, the company behind Chaturbate, as their Product Operations Manager. In this crucial role, you will ensure seamless feature delivery and efficient daily operations, working closely with various teams. You will manage experimentation infrastructure, oversee localization, optimize policy workflows, and ensure post-launch observability. Your work will focus on designing, optimizing, and maintaining processes, tools, and structures that streamline collaboration and build scalable workflows. This will enhance team transparency, accelerate speed to market, and ensure dependability across the product lifecycle. The position requires 3–6 years of experience in relevant fields and proficiency in agile workflows and project coordination tools. A competitive salary and benefits package are offered.

Requirements

• 3–6 years of experience in product operations, technical program management, or product enablement roles
• Be proficient in agile product workflows, sprint rituals, and project coordination tools (e.g., Linear, Jira, Notion)
• Have an understanding of experimentation design and metrics (e.g., Lift, Significance, P-Value, Segmentation)
• Be familiar with observability and deployment tools (e.g., New Relic, GCP Monitoring, LaunchDarkly)
• Have experience working with legal and compliance teams, especially for UGC or policy-sensitive platforms
• Possess strong written and visual documentation skills
• Be confident in communicating across stakeholders and different functional levels

Responsibilities

• Ensure seamless feature delivery and efficient day-to-day operations
• Work closely with Engineering, Design, Legal, and Go-to-Market (GTM) teams to successfully launch new features that impact millions of users
• Actively manage experimentation infrastructure
• Oversee localization efforts
• Optimize policy workflows
• Ensure robust post-launch observability
• Design, optimize, and maintain the underlying processes, tools, and structures that streamline cross-functional collaboration and build scalable workflows
• Enhance team transparency, accelerate speed to market, and ensure dependability across the entire product lifecycle

Preferred Qualifications

• Previous experience with creator-led, live-streaming, or high-scale consumer SaaS platforms
• Ability to write scripts or set up automated workflows (Zapier, CLI, or light scripting is a plus)
• Experience in configuring post-release monitoring bots or test frameworks
• Familiarity with multilingual localization workflows

Benefits

• Fair and competitive base salary
• Fully Remote Optional
• We share success—our bonus program scales with company performance, offering up to 20-30% in achievable bonuses, with potential for 90%!
• Health, Vision, Dental, and Life Insurance for you and any dependents, with policy premiums covered by the Company
• Long & Short term disability insurance
• Unlimited PTO
• Annual Year-End Company Closure
• Optional 401k with 5% matching
• 12 Paid Holidays
• Paid Lunches in-office, or if Remote, a $125/week stipend via Sharebite
• Employee Assistance and Employee Recognition Programs