Product Operations Intern

Summary

Join Soda, a fast-growing, VC-funded startup, as a Product Ops Intern and play a key role in shaping product direction and adoption. You will work directly with founders and the product team, focusing on streamlining operations and uncovering insights. Responsibilities include scheduling and executing product discovery calls, managing product metrics, supporting recruitment operations, and contributing to go-to-market execution. This high-impact internship offers significant learning opportunities and the chance to make a real contribution to a rapidly evolving product. The internship is fully remote and flexible, offering a unique opportunity to work with an international and diverse team on an open-source product. Soda is launching new features daily during Launch Week, providing an excellent opportunity to make an immediate impact.

Requirements

• Ability to synthesize product data across tools and turn it into actionable insights
• Comfortable working with spreadsheets, dashboards, and basic SQL or BI tools
• Understands the basics of B2B SaaS product metrics: activation, adoption, retention, revenue
• Appreciation for clean UX and a user-first mindset in evaluating product success
• Currently pursuing or recently completed a degree in Business, Engineering, Data Science, or a related field
• Interest in data products, especially in the observability, reliability, or ML tooling space
• Comfortable operating in fast-paced, ambiguous, startup-like environments
• Highly organized and reliable — you’ll be running point on external-facing coordination
• Strong written and verbal communication skills
• Bias for action — you don’t wait around to be told what to do
• Not afraid to chase people for answers, wrangle calendars, or triage chaos into clarity
• Able to manage multiple priorities, keep things moving, and flag blockers early
• This is not a passive internship. You’ll be expected to operate like a core part of the product team

Responsibilities

• Schedule 3x weekly discovery calls with existing customers
• Prospect and book discovery calls with key personas (SDR-style)
• Occasionally organize welcome experiences for new customer kick-offs
• Run recruitment ops for product org
• Perform niche market research that can’t be answered by ChatGPT
• Own product metrics ops
• Focus on activation, adoption
• Track revenue (via sales ops, but deeper granularity and product lens)
• Report on engineering metrics

Preferred Qualifications

Bonus: exposure to or interest in product ops, sales ops, or recruiting ops in a B2B SaaS setting

Benefits

• Working with a fast-growing international VC-funded startup with a flat structure
• You will have full ownership of the things you work on
• An international and diverse team
• Fully remote, flexible work, with as many opportunities to meet up as you want!
• Open Source Product with all the perks that come with that