Product Operations Specialist

Summary

Join CF Benchmarks Ltd., a Kraken subsidiary, as a Product Operations Specialist to ensure operational excellence across the cryptocurrency index product lifecycle. You will oversee index operations, develop scalable procedures, map data flows, support new product rollouts, and define future operational capabilities. This role involves supervising data management, coordinating operational events, partnering with product and engineering teams, and collaborating with sales and senior management. The ideal candidate will have at least 3 years of experience in quantitatively focused roles within the indices business, with experience in crypto indices a plus. This is a fully remote position based in the US, UK, or Europe.

Requirements

• At least 3 years of experience in quantitatively focused roles within the indices business — experience with crypto indices is a strong plus
• You have experience working with data to inform operational decisions, track performance metrics, and support cross-functional initiatives in a fast-paced, evolving landscape
• Excellent communication and stakeholder management skills, with the ability to coordinate across sales, compliance, product, and engineering teams, while effectively managing timelines
• Solid proficiency in Python for scripting, automation, and data analysis, with hands-on experience automating recurring tasks and streamlining operational workflows
• You are passionate about the cryptocurrency world and, most importantly, have a learning attitude about new crypto-industry trends
• You believe wholeheartedly in the cypherpunk, libertarian values outlined in Kraken’s Tentaclements document
• Based in the US, UK or Europe, fluent in English, and comfortable working in a global and remote-first environment

Responsibilities

• Oversee index operations with a focus on ensuring methodology adherence and the smooth, robust functioning of the organization’s data production services
• Develop and refine scalable procedures that support capable and compliant growth across operational functions
• Map data flows across the company and lead cross-functional efforts in data gathering, analysis, and distribution
• Ensure that new product rollouts are supported by robust operational infrastructure and administration
• Define and plan for the business’s future operational capability requirements
• Supervise and automate data management processes both internally and externally with clients
• Coordinate and execute operational events, such as index reconstitutions and rebalances
• Partner with product and engineering teams to identify opportunities for automation of operational workflows
• Collaborate with product development to ensure precise documentation of methodologies and processes that support new index launches
• Support sales and senior management by addressing client data queries and performing quantitative analysis as needed

Preferred Qualifications

Experience with token supply snapping — tracking and analyzing the available supply of tokens on-chain