Product Operations Manager

Summary

Join Goodnotes, a company reimagining information interaction through AI, as a Company-Wide Product Manager. This role is crucial in aligning processes across product teams, facilitating collaboration, and ensuring products meet evolving user needs. You will drive decision-making, define metrics, and optimize team performance. This position involves developing standardized processes, conducting product group meetings, collaborating with individual teams, defining key performance metrics, managing day-to-day operations, and handling complex information flows effectively.

Requirements

• Minimum 3-5 years of hands-on B2C product management experience, with a proven track record in fast-paced environments
• Ability to make informed decisions quickly and guide teams in their decision-making processes
• Strong interpersonal skills to work effectively with cross-functional teams
• Enough product development experience to critically evaluate estimations and prioritizations, ensuring that decisions are well-informed
• Familiarity with AI technologies and their applications in the product development lifecycle, with the ability to integrate AI-driven solutions into product strategies
• Experience working in a highly cross-functional environment with technical stakeholders
• You don’t need to be an engineer or designer, but you need to be able to think like one and understand the language and effectively facilitate the product development process—from aligning on user and business needs to unblocking teams and driving momentum toward delivery
• Ability to thrive in a dynamic environment without being constrained by traditional methods
• Expert in tools like Jira and Notion

Responsibilities

• Develop and implement standardized processes across product teams to enhance efficiency and consistency
• Conduct regular product group meetings to ensure alignment and facilitate open communication among teams
• Collaborate closely with individual teams to assist in planning, prioritization, and decision-making processes
• Help define and track key performance metrics to measure team success and inform strategic decisions
• Manage day-to-day operations, ensuring seamless execution and timely resolution of issues
• Rapidly respond to a high volume of messages and handle complex information flows effectively

Preferred Qualifications

Previous experience shipping AI enabled products is a plus

Benefits

• Meaningful equity in a profitable tech-startup
• Budget for things like noise-cancelling headphones, setting up your home office, personal development, professional training, and health & wellness
• Sponsored visits to our Hong Kong or London office every 2 years
• Company-wide annual offsite
• Flexible working hours and location
• Medical insurance for you and your dependents