Product Operations Specialist

Summary

Join Airtable as a Product Ops Specialist (Strategic Account Executive) and drive the adoption and expansion of Airtable’s ProductCentral solution within large, strategic accounts. You will engage directly with C-level executives and cross-functional stakeholders to showcase how Airtable streamlines product operations. Success hinges on crafting a consultative approach, delivering measurable value, and helping customers build better products. This role requires extensive SaaS sales experience, a proven track record of exceeding quota, and expertise in managing complex deals with enterprise clients. You will collaborate with internal teams and stay current on industry trends. Compensation includes a competitive salary, benefits, restricted stock units, and potential incentive compensation.

Requirements

• 8+ years of quota carrying SaaS sales experience within a SaaS company selling software solutions into multiple industries
• 3+ years selling into the Enterprise segment
• Proven track record of exceeding quota across 6-8 quarters, with at least 1-2 quarters of strong overachievement
• Managing Procurement and Legal stakeholders, as well as developing and deepening relationships with C-level, Exec, and VP stakeholders
• Demonstrated success closing 6-figure ARR deals in a competitive market
• Experience engaging with product leaders such as Heads of Product, Heads of Engineering, and other product-oriented decision-makers
• Strong prospecting, account planning, and experience selling to teams
• Owned complex deals with named accounts (5000+ FTEs)
• Able to partner with business leaders and executives, forging long-term relationships and engaging key stakeholders at every stage of the sales cycle
• Consultative approach, adept at navigating complexity across industries, company sizes, and lifecycles
• Effective communicator with executive presence; highly comfortable presenting, influencing decision-makers, and leading strategic discussions
• Passionate about Airtable’s mission and understanding how customers can use Airtable to achieve transformational outcomes
• Execution-focused, with a deep track record of creating significant revenue impact and cultivating deep customer relationships
• Scrappy and resourceful, a creative problem solver committed to understanding the business needs of customers and how Airtable fits into their broader ecosystem

Responsibilities

• Develop account strategies to champion Airtable’s ProductCentral solution across key enterprise stakeholders
• Build executive relationships with product leaders, demonstrating thought leadership and long-term partnership value
• Show ROI through executive-level narratives, use-case alignment, and quantifiable outcomes tied to product operations
• Drive solution adoption by guiding customers on best practices for product feedback management, prioritization frameworks, and integrated product roadmaps
• Partner internally with Product, Solutions Engineering, and Customer Success to refine solutions and deliver exceptional customer experiences
• Inform product strategy by relaying customer insights to Product and Engineering teams
• Stay current on product operations, industry trends, and competitive offerings (e.g., Productboard, Pendo, Aha!)

Benefits

• Benefits
• Restricted stock units
• Incentive compensation