Arc'teryx Equipment is hiring a
Product Operations Specialist, Remote - Canada

Summary

The Product Operations Specialist at ARC'TERYX supports the management of the Go-to-Market process, identifies process improvements, builds relationships with business teams, and assists in change management initiatives. The role requires 3+ years of experience in an operational role and proficiency in using a project management tool.

Requirements

• 3+ years’ experience in an operational role (project coordination, product operations, product management, etc.)
• Experience supporting a calendar and using a project management tool

Responsibilities

• Managing the seasonal GTM calendar to ensure all deliverables are on time, and that any risks or changes are communicated to all impacted teams
• Highlighting and communicating cross-departmental process impacts and evolutions to the GTM stakeholders
• Building close relationships with business teams and supporting change management initiatives and stakeholder engagement
• Supporting the analysis of current business processes and collaborating with users to identify process improvement, new processes, and areas to help maximize efficiency
• Documenting cross functional processes through Standard Operating Procedures (SOPs)
• Maintaining Smartsheet, user guides, online help tools and other system and procedure-related documentation as needed
• Supporting the scheduling of meetings, stagegates and with organizing events
• Assisting in the preparation of reports and presentations for senior management, summarizing key findings and insights related to product operations
• Participating in team meetings and contributing ideas and insights to maximize operational efficiency
• Capturing meeting notes and follow-up items with the involved teams

Benefits

$69,000 - $86,000 a year salary range