Product Operations Specialist

Summary

Join YipitData as a Product Operations Specialist and support the onboarding and training of new hires across the Product team. You will facilitate a central new hire training program, plan onboarding schedules, manage training sessions, assess technical projects, communicate performance updates, collaborate with IT and People Operations, maintain training documentation, review candidate assignments, support Business Operations projects, and gather stakeholder input. This role is crucial for driving effective onboarding and ensuring new hires quickly contribute to the company's rapid growth. You will have opportunities to develop data analysis and technical skills in SQL and Python and partner with the recruiting team. The position requires 1-3 years of relevant experience and strong analytical, organizational, and project management skills. YipitData offers a competitive salary and benefits package, including vacation time, medical insurance, and parental leave.

Requirements

• 1-3 years of relevant experience
• You have experience with project management and coordination with multiple team members
• You have experience with a programming language (SQL and/or Python preferred)
• You have a strong interest in supporting talent growth and learning initiatives
• You have strong analytical, attention to detail, and organizational skills
• You thrive in fast-paced, dynamic environments and can manage many parallel processes at the same time
• Alignment with these working hours: 12:30pm - 8:30pm IST

Responsibilities

• Facilitate our central new hire training program, working closely with new hires and their managers to ensure successful onboarding
• Plan and coordinate onboarding schedules for new hires on our Corporate Data, Insights, New Product Development, and Public Investor teams
• Manage and facilitate team-specific live training sessions
• Assess and provide feedback on technical projects and answers (SQL, Python, analytics), ensuring new hires have timely and constructive guidance during the central training program, and responses through our Learning Management System (LMS) are properly addressed
• Communicate performance updates regularly, including project evaluations and general performance updates to Business Operations, People Operations, and team leads/new hire managers
• Collaborate with IT and People Operations to resolve onboarding issues (e.g., access or equipment challenges)
• Maintain, update, and improve training documentation and coursework in the LMS (with help from subject matter experts) to ensure content accuracy and relevance
• Review and grade candidate assignments for relevant roles as needed and partner with the recruiting team to support hiring target demands
• Support Business Operations with cross-functional projects, documentation, and progress tracking
• Gather stakeholder input and data to assist in decision-making and process improvements

Benefits

• Vacation time
• Medical insurance
• Parental leave
• Learning reimbursement