Product Owner

Summary

Join B Lab's Product Team as a Product Owner for the Assessment, a crucial role in shaping the core B Impact digital experience. This full-time, remote-first position requires residency in the Netherlands, UK, Pennsylvania, New York, or Brazil, and proximity to one of our offices. You will manage the product backlog, collaborate with cross-functional teams, and ensure alignment with organizational goals and user needs. Responsibilities include defining and prioritizing the backlog, stakeholder collaboration, agile team participation, and performance monitoring. The ideal candidate possesses 3+ years of experience in product ownership, agile methodologies, and user-centered design. B Lab offers a competitive salary, excellent benefits, and a flexible work environment.

Requirements

• 3+ Years of Experience : Proven track record of owning product features and leading product design, including feature breakdown, use case creation, and requirements definition
• Prioritization and Roadmapping : Ability to manage and prioritize product backlogs, define user stories, and ensure the team’s work aligns with business goals and user needs
• Agile/Scrum Processes : Hands-on experience in working in an Agile environment, collaborating with cross-functional teams to deliver iterative and valuable outcomes
• User-Centered Design (UCD) : Knowledge of prototyping, usability testing, and applying UCD principles to create user-friendly products that meet business objectives
• User Research : Ability to conduct user research, including interviews and synthesis of findings, to drive informed product decisions
• Strategic and Tactical Execution: Ability to think strategically to meet business objectives and manage tactical execution to deliver on those objectives
• Extensive experience with leveraging Jira for backlog management
• Experience with using Tableau or a comparable tool for data driven decision making
• Fluency in English
• Residency in the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment
• Must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or São Paulo

Responsibilities

• Own and prioritize the product backlog for the Assessment Squad, ensuring alignment with organizational goals and user needs
• Define and refine backlog items, including epics, user stories, and acceptance criteria, to guide development efforts
• Integrate with multiple squads and platforms to ensure seamless integration of user and company profile requirements into the assessment experience
• Act as the primary liaison between the Standards policy writers and Operational, and Assurance teams to ensure the Assessment supports certification and impact management objectives
• Engage with internal and external stakeholders to gather feedback, validate priorities, and communicate updates on assessment improvements
• Collaborate with process teams to monitor changes, support updates to operational workflows, and assist with knowledge management and change management initiatives
• Collaborate with cross-functional squads to deliver iterative improvements
• Participate in sprint planning, reviews, and retrospectives, ensuring team efforts remain focused and impactful
• Use agile methodologies to adapt to user feedback and evolving priorities effectively
• Define and monitor key performance indicators (KPIs) for the Assessment’s usability and impact
• Measure the effectiveness of updates and features, providing insights to inform future development
• Report progress and outcomes to leadership and key stakeholders to ensure transparency and accountability
• Manage and Prioritize Existing Backlog
• Take ownership of the product backlog created by the consultant, reviewing and refining the backlog to ensure it aligns with B Lab’s strategic objectives
• Work with cross-functional teams to prioritize and deliver key features for the Assessment product, ensuring a seamless experience for users in the B Corp Certification and Impact Management processes
• Prepare for the Release and Roll-out of the New Assessment
• Lead the preparation and execution for the release of a new Assessment, aligned with evolved standards, working closely with the delivery program team to ensure smooth integration across squads
• Gather user feedback and prioritize enhancements to improve usability, making the Assessment product a more effective tool for measuring social and environmental performance

Benefits

• An annual salary in the range of $134,800 - $144,200 based on experience and skills
• Excellent health benefits package including access to medical, vision and dental coverage
• Paid time off for vacation - in your first year, you’ll start with 15 days (prorated in a to your start date)
• Additional paid time off for organizational closures
• 403(b) with a match of up to 3%
• Unlimited sick and personal time - if you need it, use it
• After your first year of employment, 40 hours paid time off for community service; paid parental leave; and time and budget for your professional development (we assess this PD budget annually)
• A remote-first workplace
• A flexible work environment with the ability to plan your work week around your personal commitments