Product Owner

Summary

Join Health-E Commerce as a Product Owner and contribute to the Technology team, reporting to the Director of Product Management. This role centers on analyzing FSA/HSA market trends and e-commerce best practices to create and implement product strategies that boost revenue, innovation, and customer value. The ideal candidate possesses a customer-centric approach, a solid grasp of software development, and expertise in direct-to-consumer and B2B e-commerce. Responsibilities include collaborating with stakeholders, utilizing data-driven approaches, managing product roadmaps, leading requirements efforts, and project managing feature development. The position requires a Bachelor's degree, strong analytical skills, Salesforce familiarity, and excellent communication and project management abilities. Health-E Commerce offers a competitive salary, bonus eligibility, comprehensive benefits, and a fully remote work environment.

Requirements

• Bachelor's degree in computer science, engineering, or business/marketing
• Strong qualitative and quantitative analytical skills
• Familiarity with Salesforce suite of products (SFCC, SFDC, and Mulesoft)
• Strong writing and communication skills; ability to present to all levels of the organization
• Impeccable prioritization and project management skills
• Ability to learn quickly and adapt to changing market trends that will impact priorities
• Exceptional strategic and creative thinker with ability to think tactically to deliver more complex features
• Ability to identify opportunities and develop innovative solutions
• Knowledge of Atlassian suite (JIRA, Confluence, etc)

Responsibilities

• Collaborate with key cross-functional stakeholders to set and prioritize strategic initiatives that will increase key metrics (i.e., conversion, AOV, revenue, engagement) across com and hsastore.com sites
• Utilize qualitative and quantitative data-driven approach to prioritize feature delivery for the Engineering team; familiarity with analytics tools such as Google Analytics, Power BI, A/B testing and user testing strategies is a must
• Manage product roadmap and backlog, ensuring that initiatives are delivered on time and adhere to quality standards
• Lead requirements discovery, prioritization, and execution efforts, including partnering with Tech leads and/or 3rd party partners to design technical solutions, user story writing and user acceptance testing
• Project manage feature development and/or 3rd party integrations – define scope, establish timelines, coordinate go-to-market strategies with Marketing and/or Sales team, define any legal, compliance, data and general reporting needs, etc
• Establish success criteria for all delivered features, including SEO and page speed/site performance considerations; measure success according to established success criteria and evolve product roadmap and backlog based on findings
• Support Technology team in triaging and resolving production issues, as needed

Benefits

• Compensation: $100,000 - $120,000
• Discretionary Annual Bonus Eligibility: Up to 10%
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• Flexible PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours