Product Owner

ília Logo

ília

📍Remote - Worldwide

Summary

Join ília, a technology, data, and design specialist, as a Product Owner (PO) to work with the CRM and IT team. You will manage CRM projects, interface between business and development teams, and ensure delivery of communication journeys. The role requires strong communication, CRM knowledge, and agile methodologies. The position is fully remote with flexible hours and offers a comprehensive benefits package including health insurance, wellness programs, professional development opportunities, and unique perks.

Requirements

  • Good communication with business areas and technical teams, able to translate the requirements and desires of business-focused teams to the development team, ensuring that needs are clearly understood and implemented efficiently
  • Basic knowledge of CRM
  • Knowledge of agile methodologies and project management tools
  • Ability to document requirements clearly and concisely
  • Ability to work collaboratively and proactively

Responsibilities

  • Understand, collect, and document requirements for CRM journey delivery using multiple channels (email, push, SMS, and WhatsApp) on the Salesforce Marketing Cloud platform
  • Write user stories for technical teams, ensuring clarity and alignment with business expectations
  • Organize the Salesforce squad's prioritization queue with teams according to business goals
  • Work on migration projects of communication journeys from AWS, ServiceNow to Salesforce Marketing Cloud
  • Facilitate between teams, acting as a bridge between CRM and IT, ensuring efficient solution delivery
  • Participate in alignment and planning meetings

Benefits

  • CLT contract - 40 hours per week with flexible hours, 100% remote work
  • SulAmérica health and dental plan, extended to dependents
  • Flexible PicPay food/meal allowance
  • Life insurance
  • Home-office allowance in flexible PicPay card
  • Wellhub (Gympass)
  • TotalPass
  • ��lia University: Corporate university with over 20,000 courses available for personal and professional development
  • Language Academy: Language school for ília employees
  • ��-talks and Chapter: Moments and ceremonies where the team shares practices, studies, projects, and ideas. Chapters also bring together people with similar skills to share ideas, practices, and experiences
  • Pet health plan - Guapeco
  • BYOD - We rent your personal laptop, paying you a monthly fee for its use, but we also provide work machines for ília employees. You decide!
  • Birthday cake!
  • Referral bonus program

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