Product Owner - Jira Specialist

Summary

Join Zipdev as a Jira Specialist for a 4-month project with potential for extension! Clean and organize the Jira backlog, ensuring clarity and consistency. Formalize Jira usage standards and collaborate with stakeholders. Support scrum meetings and the Product Owner, translating ideas into actionable user stories. Maintain documentation and dashboards within Jira or Confluence. This hybrid role blends elements of Business Analyst, Scrum Assistant, and Product Owner support.

Requirements

• 2–4 years of experience working in Agile environments (Scrum preferred)
• Proven experience writing detailed user stories, epics, and bug tickets
• Solid working knowledge of Jira Software (Cloud) and backlog grooming best practices
• Strong written and spoken English level
• Ability to work independently, manage priorities, and ask the right questions to move things forward
• Highly organized, analytical, and proactive, you like fixing messy systems and bringing structure

Responsibilities

• Clean & Organize Jira Backlog
• Audit and restructure existing tickets (epics, stories, bugs, tasks) for clarity, consistency, and relevance
• Merge duplicates, archive outdated items, and ensure all backlog items align with agile best practices
• Write new tickets and epics based on conversations with the Product Owner and understanding of historical context
• Formalize Jira Usage Standards
• Help define and document standards for Jira ticket creation, formatting, and field usage
• Collaborate with internal stakeholders to ensure the backlog supports smooth agile workflows
• Scrum & Product Support
• Join scrum meetings as needed to monitor adherence to Jira ticket standards and provide updates
• Act as a second set of eyes for the Product Owner: tracking updates, spotting issues in ticket quality, and escalating gaps
• Translate conversations and ideas into actionable user stories or epics
• Documentation & Reporting
• Help maintain high-quality documentation and dashboards within Jira or Confluence
• Assist in maintaining Jira data integrity for reporting and planning purposes

Preferred Qualifications

• Experience supporting Product Owners or participating in PO activities
• Business Analyst background or experience in early-stage SaaS/startups
• Familiarity with Jira automations and Confluence documentation
• Interest in growing into a broader strategic or product-facing role

Benefits

• Work remotely Monday - Friday, 40 hours a week (no weekends)
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
• Parental Leave
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Longevity Bonus
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms