Product Specialist

Summary

Join Brokerkit, a fast-paced SaaS company in the real estate industry, as a Product Specialist focusing on the LATAM market. This remote position requires strong written and verbal English skills, experience with low-code/no-code tools, and a passion for technology. You will contribute to product QA, PRD writing, workflow development, report creation, and help article refinement. The ideal candidate is a resourceful problem-solver, detail-oriented, and aligns with Brokerkit's core values. This is a full-time remote role offering competitive monthly pay in USD, paid hourly based on logged hours. The role requires a good home office setup and reliable internet.

Requirements

• Strong written and verbal skills in English
• Great at learning new technology
• A good writer
• Workflow automation experience with no code or low code tools like n8n, Make, or Zapier
• Experience with leveraging AI tools for automation of any kind
• Someone humble, hungry, and sharp
• A resourceful problem-solver who can achieve substantial results without a lot of direction
• High attention to detail and diligent
• You align with our core values: Service the customer above all else, Do the right thing - even when it hurts, Hungry for achievement, Coachable team player, Innovative problem solver

Responsibilities

• Product QA testing
• Assist with writing PRDs (Product Requirement Documents)
• Low-code and no-code workflow development using tools like n8n and Zapier
• Report development with SQL
• Assist with help article development and refinement with a focus on optimizing our Customer Support AI chatbot responses
• Assist in training and product marketing content development tasks like webinars, email updates, social media posting, editing videos

Preferred Qualifications

• B2B SaaS
• AI agent workflow development experience with low-code tools
• Software business analysis including requirements writing and QA
• Ability to write SQL
• Basic knowledge of software development tasks including: Git
• Writing HTML/CSS
• How APIs work and how to connect to them with low-code tools
• Did some training on software development (e.g. at a code camp or online)
• Marketing content development
• Sales outbound automation using a tool like clay.com
• Video editing
• Real estate industry

Benefits

• $1500-2100/month USD commensurate with work experience
• This is a full-time (40 hours per week, Monday through Friday) remote role as an international contractor
• You will be paid hourly in USD based on the hours you log, and the money will be deposited in your local account in your local currency
• The work hours for the position are 8 am - 5 pm in either the US central or mountain timezone with a 1-hour break
• This is a remote position; you can work from anywhere in LATAM