Remote Product Specialist

Summary

Join LifeRaft as a Product Specialist and play a critical role in helping to continue our unprecedented growth, working with Account Executives and the Customer Success Team to build and deliver compelling product demonstrations.

Requirements

• Experience in a product demonstration or solutions engineer position, preferably within the Corporate Security or OSINT Industries
• Proven record of providing outstanding client interactions
• Strong knowledge of business processes (sales, marketing, service, support)
• Experience working with Corporate Security, Threat Analysts, or Open-Source Intelligence would be of additional value

Responsibilities

• Work closely with the sales team throughout the sales cycle to understand and convey customer need
• Build and Deliver customized product demonstrations for potential clients that clearly illustrate ROI during the demo (industry expertise)
• Scope and execute successful Proof of Concept trials
• Exhibit technical platform capabilities and ability to relate to the audience which may include leadership of Fortune 500 companies and C-level executives
• Maintain internal CRM (Salesforce) accounts
• Viewed as Subject Matter Expert and in-house Analyst to support and educate clients
• Provide thought leadership and product knowledge for the sales, marketing, client experience, and leadership teams
• Help to expand customer and prospect databases (e.g., trade shows, etc.)
• Overall contribution to company growth and development
• Support the Customer Success team during trials and throughout a client's lifecycle to assure clients are using the product to its full potential

Benefits

• Attractive & competitive compensation plan & benefits
• Investment in personal and professional growth
• Remote work/office space (with dogs!) with flexible hours
• Flexible time off – Take a minimum of 15 days/year with no cap beyond!
• Health Benefits & $750 Yearly Lifestyle Subsidy
• Diversity & Inclusion Committee
• Hilarious authentic co-workers & fun social activities