Professional Services Consultant

Summary

Join Matillion, The Data Productivity Cloud, as a Professional Services Consultant! You will be a key member of a team working with Fortune 1000 companies and system integrators to implement Matillion in their big data tech stacks. Responsibilities include delivering post-sale services, supporting Matillion deployment and optimization, defining best practice solutions, and serving as a senior customer-facing consultant. You will also enable partners, develop training materials, and advocate for customer and partner needs. This remote role involves up to 30% travel. Matillion offers a collaborative and flexible work environment with competitive compensation and benefits.

Requirements

• Minimum 3-5 years of experience working with customers in a technical consulting role as part of a consulting organization
• Hands-on expertise with on-premise data solutions, data warehouses, ETL products or other data analytics solutions
• Ability to create structure in ambiguous situations and design effective solutions

Responsibilities

• Deliver packaged post-sale service offerings to customers that enable them to execute big data projects that connect their cloud data warehouses and their cloud service providers
• Support the deployment and optimization of Matillion according to best practices while ensuring effective knowledge transfer to customers
• Define and document best practice solutions regarding the use of data pipelines and data transformations for cloud data integration projects
• Serve in a senior customer-facing role that requires extensive knowledge of ETL/ELT, data warehousing (including dimensional modeling, data lake, data vault, etc.), software development life cycle (SDLC) and continuous integration / continuous delivery (CI/CD) as pertains to data warehouse workflows
• Serve as the “technical voice” in relationships with Matilion’s System Integration (SI), Global System Integration (GSI) partners, and Technical Alliance partnerships
• Maintain a library of technical content to demonstrate in technical enablement sessions
• Deliver hands-on workshops in technical enablement sessions
• Maintain the base of official training for Matillion’s customers, on subjects such as: Platform Best Practices, APIs, Data Warehousing, Git, AI
• Write and publish thought leadership articles on subjects of interest and important to the business
• Maintain deep awareness of complementary cloud platforms including AWS, Azure, and GCP and cloud data platforms including Google BigQuery, Amazon Redshift, Azure Synapse and Snowflake. Knowledge of Delta Lake for Databricks is a plus
• Collaborate with product managers, engineers, and marketing team members to identify ways to improve Matillion products as well as partner and customer outcomes
• Represent the voice of the customer to inform product roadmap priorities, contribute to the development of success plans in partnership with the Success Management team, and identify expansion opportunities within existing accounts

Preferred Qualifications

• Experience with AWS Redshift, Snowflake, Google Big Query, Microsoft Azure or Matillion is highly valued
• A degree in computer science, engineering, mathematics, data analysis, or equivalent is a plus

Benefits

• Company Equity
• 25 days PTO
• 5 days paid volunteering leave
• Health insurance
• Life insurance
• Access to mental health support
• 401K