ePromos Promotional Products is hiring a
Program Account Manager

Summary

The Program Account Manager is a fully remote position that requires at least 5 years' experience in the Promotional Product Industry. The role involves managing online company store programs, meeting sales targets, developing relationships with stakeholders, and leading a team to improve the user experience of the online store. The job offers remote work, flexible hours, and the possibility of bonuses and incentives.

Requirements

• Minimum of 5 years' Promotional Product Industry experience
• Minimum of 3 years leading a team with demonstrated results of consistently meeting & exceeding sales performance targets
• Significant knowledge of how promotional products are utilized
• Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
• Proven leadership of large eCommerce projects
• Experience with B2B and B2C eCommerce
• Extensive knowledge of eCommerce technology and web analytics
• Sound judgment in decision-making and problem-solving
• Always maintain the highest level of confidentiality and professional conduct

Responsibilities

• Developing and managing the online company store program(s) assigned to them and meeting and exceeding assigned sales and profitability goals
• Cultivating and developing relationships with the Client’s primary stakeholders
• Preparing weekly, monthly, and quarterly reporting, including sales, inventory, and Google Analytics, as well as quarterly business reviews
• Supervising the user experience of the online company store including site navigation, content development, online sales funnels, and online promotional campaigns
• Utilizing the ePromos sourcing protocol and partnering with the Merchandising Team to create and update a core items collection in which to merchandise programs
• Preparing and presenting business reviews on a cadence agreed to by the Client
• Providing the Client with ideas and solutions for inventory and on-demand products, warehouse and fulfillment solutions, is responsible for proper branding of the store, and developing a marketing calendar to promote and drive sales to meet sales targets
• Accountable for inventory order entry review, and inventory management including the weekly reorder report, timeline management, the master products spreadsheet, P&L management, and on-time delivery
• Developing and executing the overall program sales strategy of assigned accounts, identifying new stakeholders to develop the audience that has access to the portal, preparing and executing onsite sales as needed, and being a strong partner to the Sales Team for all account(s) they manage
• Partnering with the Operations Team to help drive operational efficiencies of the programs they manage, the Merchandising Team to most effectively merchandise the store according to ePromos sourcing protocol, IT Team for site development and functionality, and Accounting Team for accurate account set up and billing

Benefits

• Position is fully remote to the US only
• Ability to accommodate multiple time zones with primary ET (EST/EDT)
• Dedicated workspace and high-speed internet
• Frequent video conference/email/chat