Program Manager

Summary

Join Evergreen Nephrology as a Program Manager and lead a team dedicated to providing longitudinal care management for patients with kidney disease. You will oversee daily operations, develop strategies to improve program performance, and ensure patient satisfaction. This fully remote position requires a Bachelor's degree in healthcare or nursing, an active nursing license, and significant experience in clinical nursing care management and leadership. You will be responsible for team management, training, and adherence to best practices. Evergreen offers a competitive salary, bonus potential, comprehensive benefits, and professional development opportunities.

Requirements

• Bachelor’s degree in healthcare or nursing (BSN required)
• Have an active state nursing license in good standing
• Minimum of 3 years of longitudinal clinical nursing care management experience required
• Minimum of 2 years' experience in a clinical nursing managerial or leadership role
• Experience in longitudinal care management
• Experience in Value Based Care
• Business continuity planning; building resiliency into business processes / systems
• Team and talent development
• Relationship, partnership building, communication, change management and influencing skills
• The ability to work effectively both independently and as part of a team, in collaborative settings
• Maintaining high levels of confidentiality
• Knowledge of value-based healthcare operations in disease management and population health programs
• Intermediate skills with MS Office Suite of products including Outlook and Teams
• Able to work effectively in a primarily remote environment: Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended

Responsibilities

• Oversee the daily operations of your team to ensure efficient and effective daily operations of your specific program
• Develop and implement collaborative strategies to improve program performance, reduce readmissions, and ensure patient and provider partner satisfaction
• Complete routine audits to drive performance management and improvement
• Prepare performance reports and meeting materials on the program for both internal and external audiences
• Develop and foster relationships with key stakeholders, including members of the interdisciplinary teams (IDTs) and other program leaders, across the organization to drive outcome achievement through collaboration and cross-program partnership
• Build and maintain effective communication strategies between Evergreen and market stakeholders to foster strong relationships that support and ultimately achieve improved patient outcomes, in collaboration with market leaders
• Continuously evaluate and improve the performance of the program and team members, consistent with Evergreen’s performance management philosophy
• Support newly hired team members through orientation and onboarding, as well as providing ongoing training and development for established team members
• Be a culture champion by cultivating a culture of high performance, transparency, trust, and collaboration
• Other duties consistent with this role, as assigned

Preferred Qualifications

• Certified Care Manager
• Master's degree in nursing or healthcare administration or related field preferred
• Previous experience working within a managed care environment especially with experience in administrative/management capacity
• Experience in leading the clinical function and operations of a Value Based Care organization
• Experience with quality improvement using data to track and improve program performance strongly preferred

Benefits

• Competitive base pay with bonuses
• Paid time off starting at 4 weeks for full-time employees
• 12 paid holidays per year
• Medical, dental, vision and life insurance, including an HSA with employer match
• Reimbursement for continuing medical education
• 401(k) with match
• Paid parental leave
• A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology