Program Operations Associate

Summary

Join Results for Development (R4D), a leading non-profit, as a Program Operations Associate supporting the Linked Immunisation Action Network. You will provide foundational operational and network support, working with colleagues across R4D's Global Program Operations team and the technical project team. Responsibilities encompass administrative, project management, research, and communication tasks, including organizing meetings and events, supporting travel planning, facilitating contract development, processing invoices, tracking budgets, preparing reports, and contributing to policy development. You will also monitor project workplans, produce documents, serve as a project focal point, and support monitoring, learning, and evaluation activities. This position requires 1-2 years of experience in administrative or program support roles, a bachelor's degree, and proficiency in Microsoft Office Suite. The position is based in the US and requires East Coast work hours.

Requirements

• 1-2 years of experience in administrative or program support roles or equivalent combination of education and experience
• Bachelor’s degree in a relevant field
• High level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• High level of organization, attention to detail, professionalism, and reliability
• Ability to prioritize and manage work in a fast-paced environment and within tight deadlines
• Excellent oral and verbal communication skills, including demonstrated ability to write clear and concise emails, meeting summaries, and project reports
• Ability to work both independently and as part of a collaborative team
• Enthusiasm, energy, and good judgement
• Fluency in oral and written English

Responsibilities

• Participates fully as a member of R4D by contributing, assisting and participating in projects, activities, and initiatives as requested by R4D management
• Organize meetings and events, some of which may take place outside of the US, including arranging for the meeting venue, video and audio equipment, and interpretation services as needed
• Support travel planning including flight bookings, accommodation arrangements, and account reconciliations for team members, consultants, and sponsored travelers
• Facilitate development and execution of consultant, vendor, and subaward contracts
• Process consultant and subaward invoices
• Support the tracking of project budgets and expenditures
• Prepare relevant project management reports
• Contribute to the development of administrative policies and procedures to ensure efficient and effective project implementation
• Support business development efforts in collaboration with proposal team members to mobilize resources to finance new opportunities
• Support project teams to manage human resources, financial resources, and foster operational excellence more broadly
• Provide support to solve operational challenges as they arise
• Other duties, as necessary
• Monitor project workplans and deliverable deadlines
• Produce and/or edit a variety of documents including briefing materials, meeting notes, presentation slides and reports for both internal and external audiences
• Serve as project focal point for the Linked Steering Committee
• Support project monitoring, learning, and evaluation activities, including data collection and analysis
• Generalized support to technical activities, as necessary

Preferred Qualifications

• Experience working in a non-profit or international development environment
• Familiarity with project management tools and processes
• Experience in routine administrative and project management functions
• Experience reviewing and developing budgets
• Ability to coordinate and synthesize inputs and requests from multiple stakeholders
• Additional language skills a plus

Benefits

• 401K plan with up to 9% employer contribution
• Medical, dental and vision insurance
• 25 paid vacation days
• 15 days of paid sick leave
• 10 paid US holidays
• Paid parental leave
• Flexible spending accounts
• Company-paid life insurance
• Short-term and long-term disability insurance
• Commuter benefits
• Free access to an onsite gym
• Free headspace membership
• An employee assistance program
• A flexible work environment