Remote Programmatic Account Manager

Summary

Join StackAdapt as a Client Services Representative and play a vital role in fostering post-sales client relationships, overseeing user adoption of the platform, managing campaigns, and identifying revenue opportunities to grow our accounts.

Requirements

• Experience working with clients throughout the French market across multiple verticals
• In-depth knowledge of programmatic and media buying
• Proficient in presentation skills for clients
• Fluency in both French and English languages
• Experience executing programmatic activities across different DSPs (e.g. StackAdapt, DV360, TTD, Amazon.. etc.) as a self-serve user
• Proven track record in managing client relationships and growing revenue
• The ability to understand and communicate technical concepts and platform-based knowledge

Responsibilities

• Act as the main point of contact for your portfolio of clients in your region, covering a wide range of verticals
• Utilise your understanding of Agency/brand/campaigns to ensure objectives and goals are met
• Maintain a strong focus on Customer Retention Rate and Net Revenue Retention Rate to achieve a quarterly target
• Conducted in-person and virtual meetings, presentations, and quarterly business reviews with clients
• Host regular training and education sessions with your clients
• Regularly report on campaign performance, KPI optimisation, and strategic solutions
• Set up and manage traffic advertising campaigns on the StackAdapt DSP, including third-party tag implementation and pixel creation/troubleshooting

Benefits

• Competitive salary and commission scheme
• Private Medical Insurance cover
• Auto-enrolment into the company pension scheme
• Work from home reimbursements
• Coverage and support of personal development initiatives (conferences, courses, etc)
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Take part in our Walk and Wander policy, which allows you to work from anywhere worldwide
• Our social and team events (virtually!)