StackAdapt is hiring a
Programmatic Account Manager

Summary

The job is a Client Services role in StackAdapt, a self-serve advertising platform. The employee will oversee user adoption of the StackAdapt platform, manage campaigns, identify revenue opportunities, and strive to maximize customer campaign ROI while ensuring their satisfaction. The role is open to candidates located in London or surrounding areas with regular travel to France expected. The employee will act as the main point of contact for clients, conduct meetings, presentations, and quarterly business reviews, host training sessions, report on campaign performance, set up and manage traffic advertising campaigns, and have experience working with clients throughout the French market across multiple verticals.

Requirements

• Experience working with clients throughout the French market across multiple verticals
• In-depth knowledge of programmatic and media buying
• Proficient in presentation skills for clients
• Fluency in both French and English languages
• Experience executing programmatic activities across different DSPs as a self-serve user
• Proven track record in managing client relationships and growing revenue
• The ability to understand and communicate technical concepts and platform-based knowledge
• Flexibility to travel regularly to meet with clients within their region (France)

Responsibilities

• Oversee user adoption of the StackAdapt platform
• Manage campaigns
• Identify revenue opportunities to grow accounts
• Maximise customers' campaign ROI while ensuring their satisfaction with our services
• Act as the main point of contact for your portfolio of clients in your region, covering a wide range of verticals
• Utilise your understanding of Agency/brand/campaigns to ensure objectives and goals are met
• Maintain a strong focus on Customer Retention Rate and Net Revenue Retention Rate to achieve a quarterly target
• Conducted in-person and virtual meetings, presentations, and quarterly business reviews with clients
• Host regular training and education sessions with your clients
• Regularly report on campaign performance, KPI optimisation, and strategic solutions
• Set up and manage traffic advertising campaigns on the StackAdapt DSP, including third-party tag implementation and pixel creation/troubleshooting

Benefits

• Competitive salary and commission scheme
• Private Medical Insurance cover
• Auto-enrolment into the company pension scheme
• Work from home reimbursements
• Coverage and support of personal development initiatives (conferences, courses, etc)
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Take part in our Walk and Wander policy, which allows you to work from anywhere worldwide
• Our social and team events (virtually!)