Project Coordinator

Summary

Join Cennox as a Project Coordinator and ensure scheduled services are completed on time and to quality standards. You will create project schedules, assign technicians, monitor progress, communicate internally and externally, process data and work orders, generate status reports, and approve invoices. The ideal candidate is customer-focused, organized, and proactive, taking ownership to ensure project success. Responsibilities include planning and implementing projects, collaborating with managers, training technicians, managing resources, monitoring schedules, resolving issues, and reporting progress. The role requires strong organizational and communication skills, problem-solving abilities, proficiency in Microsoft applications, and 2+ years of relevant experience. A high school diploma or equivalent is required.

Requirements

• Detail-oriented with strong organizational skills; ability to multi-task
• Professional and accurate verbal/written communicator with both customer and internal associates
• Comfortable with taking initiative to ensure project success
• Identifies and works to solve inefficiencies
• Resourceful and effective problem solver
• Ability to gather and analyze project statistical data and create detailed status reports
• Proficient in Microsoft applications (Outlook, Excel, Word)
• High school diploma or equivalent
• 2+ years project coordination or project management experience
• Ability to sit and stay focused for long periods of time
• Vision correctable to 20/20
• Finger dexterity for keyboarding and computer usage

Responsibilities

• Understand project scope of work and pricing; create project plan for implementation
• Work in collaboration with Routing and Field Managers to create the schedule and workorders, obtain technician assignments, and establish pricing
• Provide documentation and project overview training to field technicians
• Ensure required parts are available and provided to field technicians
• Monitor schedule daily for accuracy and timely completion of scheduled activity
• Closely manage all carryovers with expediency to successful completion
• Create and provide weekly internal and external status reports; establish communication and escalation plan with the customer
• Review data provided by field technicians for accuracy and compliance to customer requirements (photos, surveys, etc.)
• Process workorders as completed
• Review and approve invoices
• Manage project issues to full resolution
• Communicate effectively with the customer and provide timely responses to all inquiries
• Maintain overall project statistics (success, completion, issues, etc.)
• Forecast project revenue
• Other duties as assigned