Remote Project Coordinator

Summary

Join Neolytix, a boutique consulting firm, and make a real impact on healthcare providers across the US. As a member of our team, you will conduct onboarding meetings, product demos, and provide product information tailored to customer goals. You will educate customers, troubleshoot issues, and improve product adoption to foster positive customer relationships. Your responsibilities also include assisting customer support and providing materials for best practices. This night shift position offers a competitive salary of Php25,000.00 - Php35,000.00 per month.

Requirements

Work night shift

Responsibilities

• Conducting onboarding meetings, product tours, company presentations, and product demos
• Understanding customer context and goals and providing product information to best serve those goals
• Educating customers and optimizing their product setup for the quickest path to success
• Eliminating roadblocks in the way of customers’ goals: product issues, poor implementation, support issues, or customer knowledge gaps, or simply poor product understanding
• Improving product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base
• Assisting customer support with customer issues and requests
• Providing materials to help customers learn best practices to achieve their desired outcomes faster and more efficiently